KAMRYN MORALES
Sandy,UT
Summary
To obtain a position that will enable me to use my strong organizational skills, exceptional attention to detail, and ability to work well with people. Seeking opportunities to enhance my abilities while contributing to company growth.
Overview
11
11
years of professional experience
Work History
Quality Assurance Inspector
Edwards Lifesciences
Draper, Utah
04.2024 - Current
- Inspected medical devices for adherence to quality standards and regulations, ensuring compliance and safety.
- Performed visual inspections of products to ensure product quality.
- Documented and tracked non-conforming items from inspections, facilitating corrective actions per established guidelines.
- Conducted detailed audits of manufacturing processes and documentation.
- Collaborated with engineering teams to address quality concerns and improvements.
- Reported recurring issues to supervisors, identifying root causes to drive improvements.
Initial Auditor - Funder 1
Prestige Financial Services
04.2022 - 10.2023
- Audited funding applications to ensure accuracy of submitted data, reducing potential discrepancies in funding approvals.
- Adjusted monthly payments, APR, and income information to meet deal structure requirements, facilitating smoother transaction processes.
- Communicated with dealerships and representatives to implement necessary adjustments for successful transactions.
- Collaborated with team to enhance training programs and streamline operational workflows, contributing to improved team readiness.
Processing Specialist
Alpha Warranty Services
01.2020 - 03.2022
- Verified accuracy of sales team information, ensuring compliance with regulatory standards.
- Maintained and updated files and records, supporting compliance with regulatory standards.
- Audited data entries for self and others, minimizing errors and risks.
- Tracked request outcomes and key performance indicators using department reporting dashboard to monitor performance.
- Calculated agent commission adjustments based on requests from stakeholders.
- Entered agent and dealership data into company database with high accuracy.
- Managed request queue effectively to meet project and daily deadlines.
- Identified problems, researched alternatives, and consulted peers for solutions.
Customer Service
Alpha Warranty Services
10.2017 - 01.2020
- Managed customer accounts and resolved claims-related concerns to enhance customer satisfaction.
- Provided detailed claims information to contract holders via phone communication.
- Utilized email and chat platforms for prompt communication with contract holders, ensuring timely updates.
- Documented customer accounts with detailed information and call summaries to improve service continuity.
Testing Technician
Monnit Corp.
07.2015 - 09.2017
- Programmed, soldered, and assembled sensors while conducting quality control inspections.
- Met deadlines to ensure timely fulfillment of product demand.
- Created spreadsheets to systematically organize data for customer orders and original equipment manufacturer partners.
Education
HIGH SCHOOL DIPLOMA - Sandy, UT
Jordan High School - Entrada
Sandy, UT05-2014
Skills
- Quality assurance
- Document inspection
- Non-conformance reporting
- Six sigma methodology
- Attention to detail
- Documentation standards
- Technical proficiency
- Data entry
- Effective verbal and written communication
- Organizational skills
- Time management
- Team collaboration
- Self-motivation
Timeline
Quality Assurance Inspector
Edwards Lifesciences
04.2024 - Current
Initial Auditor - Funder 1
Prestige Financial Services
04.2022 - 10.2023
Processing Specialist
Alpha Warranty Services
01.2020 - 03.2022
Customer Service
Alpha Warranty Services
10.2017 - 01.2020
Testing Technician
Monnit Corp.
07.2015 - 09.2017
HIGH SCHOOL DIPLOMA - Sandy, UT
Jordan High School - Entrada