Sales Associate
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Maintained up-to-date knowledge of store merchandise and policies.
- Assessed customer needs to provide assistance and information on product features.
- Processed transactions using a point-of-sale system.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Received and displayed product shipments on store retail shelves upon delivery.
- Handled returns and exchanges according to company policies.
- Developed trusting relationships with customers by making personal connections.
- Engaged customers in friendly, professional dialogue to determine needs.