Kamryn Williams
Euclid,OH
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Student Support Specialist
Education Alternative
06.2023 - Current
- Led activities that developed students' physical, emotional, and social growth.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
- Encouraged students to take ownership of learning by providing choices.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
Shipping and Receiving Associate
Amazon
10.2022 - 06.2023
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Organized storage areas to optimize materials movements and minimize labor hours.
Sales Associate
Giant Eagle
01.2020 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
No Degree - Zoology
Kent State University
Kent, OH05.2026
High School Diploma -
Horizon Science Acad Cleveland
Cleveland, OH05.2022
Skills
- Adaptability
- Conflict resolution
- Attention to detail
- Time management
- Decision-making
- Teamwork orientation
- Organizational skills
- Problem-solving abilities
- Critical thinking
- Excellent communication
- Empathy and understanding
- Customer service
Timeline
Student Support Specialist
Education Alternative
06.2023 - Current
Shipping and Receiving Associate
Amazon
10.2022 - 06.2023
Sales Associate
Giant Eagle
01.2020 - 08.2020
No Degree - Zoology
Kent State University
High School Diploma -
Horizon Science Acad Cleveland
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