Kamy Powell
Conroe,Texas
Summary
Accomplished Assistant Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
15
15
years of professional experience
Work History
Assistant Store Manager
Kroger
06.2020 - Current
- Managed budget allocation for staffing, inventory, and other operational expenses to maximize profitability.
- Collaborated with cross-functional teams to drive company-wide improvements in operations and customer service.
- Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
- Improved store efficiency by implementing inventory management systems and streamlining operational processes.
Manager on Duty and Lead Wine Consultant
Kroger
04.2013 - 06.2020
- WSET Level 1 certification.
- Improved team productivity by implementing efficient scheduling and task delegation processes.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
- Strengthened relationships with key clients through regular communication and proactive problem solving.
Lead Retail Salesclerk/Key Holder
Wild Duck Marina
05.2017 - 10.2017
- Boosted sales 5% by effectively promoting products and engaging with customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Managed inventory to ensure optimal product availability for meeting customer needs.
- Managed approximately 50 incoming calls, emails, and faxes per day from customers.
Assistant Store Manager
Big G Grocery
01.2009 - 02.2012
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
Education
BBA - Marketing
Sam Houston State University
Huntsville, TX2022
Skills
- Business Forecasting
- Customer Relations
- Inventory Management
- Team Building and Leadership
- Product Merchandising
- Store operations
- Systems and software expertise
- Outstanding communication skills
Training
- Bachelors, General Business and Marketing, 2020, 2022, Sam Houston State University, Huntsville/Woodlands, Texas
- Associate of Arts, General Business and Marketing, 2018, 2020, Lone Star College System, Montgomery, Texas
- Studied Business Administration, 2006, 2010, Howard Payne University, Brownwood, Texas
Timeline
Assistant Store Manager
Kroger
06.2020 - Current
Lead Retail Salesclerk/Key Holder
Wild Duck Marina
05.2017 - 10.2017
Manager on Duty and Lead Wine Consultant
Kroger
04.2013 - 06.2020
Assistant Store Manager
Big G Grocery
01.2009 - 02.2012
BBA - Marketing
Sam Houston State University
Similar Profiles
Kierra ThompsonKierra Thompson
Cashier at KrogerCashier at Kroger
Charles MorrowCharles Morrow
Sales Associate at KrogerSales Associate at Kroger
Joseph HamblinJoseph Hamblin
Apparel Clerk at KrogerApparel Clerk at Kroger
Cah’leil WiliamsCah’leil Wiliams
Cashier at KrogerCashier at Kroger
Felicia BayerFelicia Bayer
Medical Assistant/Phlebotomist at Family Weight And WellnessMedical Assistant/Phlebotomist at Family Weight And Wellness