Kamya Baker
Windsor Mill,MD
Summary
Offering collaborative spirit and keen attention to detail, I am always ready to contribute to and thrive in a positive team environment. I bring willingness to learn industry-specific techniques and customer service best practices, coupled with strong communication and organizational skills. I intend to use and develop my skills at your company in collaboration with you and your employees, creating a stronger team than you've ever seen.
Overview
4
4
years of professional experience
Work History
Lane Server
Lucky Strike Entertainment LLC
03.2025 - Current
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Assisted in maintaining cleanliness and organization of bowling lanes and kitchen.
- Assisted in training new hires, sharing best practices and fostering a supportive learning atmosphere.
- Educated guests on game rules, scoring methods and menu offerings, promoting an engaging atmosphere and recommendations
- Developed rapport with regular customers by remembering preferences leading to repeat business.
- Supported promotional events by setting up lanes and coordinating activities for participants.
- Handled special requests from customers effectively, ensuring their dining experience met expectations.
Kennel Assistant
Deer Park Kennels
11.2022 - 06.2025
- Developed efficient feeding schedules tailored to individual animal needs.
- Assisted with grooming services such as bathing, brushing, nail trimming, and ear cleaning for improved pet hygiene and health.
- Maintained detailed records of each animal's care, including feeding schedules, exercise routines, and any special requirements.
- Supervised daily care routines for diverse dog breeds, ensuring optimal health and comfort.
- Maintained kennel cleanliness and hygiene, reducing the spread of disease and providing a comfortable environment for animals.
- Developed strong relationships with clients through open communication and trust-building interactions during drop-off and pick-up times.
FOH Team Member
Chick-fil-A
02.2022 - 08.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of front-of-house areas.
- Assisted with food and beverage preparation to ensure timely service.
- Collaborated with team members to enhance overall guest experience.
- Adapted quickly to menu changes and special requests from guests.
- Established welcoming atmosphere by greeting each guest warmly.
- Participated in training sessions to improve service skills and knowledge.
Education
High School Diploma -
New Town High School
Owings Mills, MDSkills
- Patience and empathy
- Reliability and punctuality
- Cleanliness and hygiene
- Conflict resolution skills
- Order accuracy
- Money handling
- Kitchen operations aid
- Point of sale systems
- Teamwork and collaboration
- Customer service
Timeline
Lane Server
Lucky Strike Entertainment LLC
03.2025 - Current
Kennel Assistant
Deer Park Kennels
11.2022 - 06.2025
FOH Team Member
Chick-fil-A
02.2022 - 08.2024
High School Diploma -
New Town High School