Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Beauty Advisor
Ulta Beauty Inc.
Visalia, CA
05.2023 - Current
Followed company policies related to returns, exchanges and refunds according to guidelines.
Conducted skin analysis to provide customers with personalized skincare regimens.
Administered special promotions such as discounts or loyalty rewards programs.
Provided customers with product advice and recommendations based on their individual needs.
Managed inventory levels by monitoring stock levels regularly.
Updated customer records in database software program accurately.
Organized promotional events such as makeup demonstrations and free makeovers.
Assisted in opening and closing procedures including counting money drawer contents at end of shift.
Created detailed reports on sales performance and customer feedback.
Provided excellent customer service by responding promptly to inquiries from clients via phone or email.
Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
Attended scheduled trainings for product knowledge updates.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Floor Supervisor
McDonald's
09.2022 - 05.2023
Established objectives to offer team members clear roadmap to help company achieve overall goals.
Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Trained team members in successful strategies to meet operational and sales targets.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Tracked and prioritized work orders to meet daily production requirements
Submitted reports to senior management to aid in business decision-making and planning.
Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Crew Trainer
McDonald's
Tulare, CA
07.2022 - 09.2022
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Set positive example for team members by providing high-quality, efficient service.
Taught new team members correct procedures for all areas of operations.
Trained other employees in customer service, food safety and performance requirements.
Mentored junior employees to improve performance, food safety and customer service.
Identified team weak points and implemented corrective actions to resolve concerns.
Crew Member
McDonald's
Tulare, CA
04.2021 - 07.2022
Provided excellent customer service by greeting customers and meeting quality expectations.
Took orders, prepared meals and collected payments.
Assisted other team members to achieve goals.
Worked well with teammates and accepted coaching from management team.
Cleaned and maintained all areas of restaurant to promote clean image.
Stocked shelves to organize aisles in assigned department.
Worked front counter, drive-thru and other areas.
Packaged menu items into bags or trays and placed drink orders into carriers.
Operated cash register to ring up final bill and process various forms of payment.
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Collaborated with team members to complete orders.
Office Technician/Medical Transcriptionist at Department of State Hospitals-CoalingaOffice Technician/Medical Transcriptionist at Department of State Hospitals-Coalinga