Summary
Overview
Work History
Education
Skills
Employmentobjective
Certification
Timeline
Cashier

Ka'Mya Hatcher

Henderson ,Nevada

Summary

Results-driven professional with a strong focus on meeting daily production quotas. Demonstrates effective leadership, motivates team members, and consistently ensures the highest quality standards are met.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cashier

Dicks Sporting Goods
04.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Front end associate/cashier

Walmart
07.2022 - 08.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Improved efficiency by multitasking during peak hours, simultaneously managing cash register and directing floor activities.
  • Assisted in training new hires, sharing knowledge and best practices for front end operations.

Child Development Center Receptionist

Fort Valley State University
08.2021 - 05.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Communicated respectfully and thoughtfully with parents and guardians by remaining sensitive to different families' cultures, values and needs.
  • Provided community resources and education to families to increase knowledge and advocacy skills.
  • Used Software to compile, maintain and file all records and documents.
  • Assisted teachers in creating lesson plans that catered to diverse learning styles and incorporated various teaching methods.

Receptionist

Fort Valley Middle School
08.2020 - 05.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Clerical Worker

Fort Valley State University
05.2017 - 07.2017
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Executed record filing system to improve document organization and management.
  • Maintained strict confidentiality when handling sensitive information, adhering to company policies regarding privacy protection.
  • Improved office efficiency by streamlining filing systems and organizing document storage.

Education

University of Nevada Las Vegas
Las Vegas, NV
05.2026

Fort Valley State University
Fort Valley, GA
05.2025

High School -

Peach County High School
Fort Valley, GA
05.2021

Skills

  • Keep accurate records
  • Maintain an organized work space
  • Provide communication between students and staff
  • Operated a cash register
  • Time management
  • Computer Skills
  • Customer service excellence
  • Cash handling and management
  • Written and verbal communication
  • Refunds and exchanges
  • Guest inquiries
  • Organization skills
  • Telephone skills
  • Customer/Client relations

Employmentobjective

Oriented with ambitions to meet daily production quota. Effective leadership, able to motivate team members and ensuring quality standards are met.

Certification


  • CPR/AED Certification

Timeline

Cashier

Dicks Sporting Goods
04.2023 - Current

Front end associate/cashier

Walmart
07.2022 - 08.2023

Child Development Center Receptionist

Fort Valley State University
08.2021 - 05.2022

Receptionist

Fort Valley Middle School
08.2020 - 05.2021

Clerical Worker

Fort Valley State University
05.2017 - 07.2017

University of Nevada Las Vegas

Fort Valley State University

High School -

Peach County High School

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Ka'Mya Hatcher