Ka’Mya Wade
Pickerington
Summary
Assisted in front-desk operations by providing customer service and administrative support. Coordinated scheduling and communication among team members to enhance workflow. Adapted quickly to new tasks while maintaining a professional demeanor in a leasing consultant or leasing office assistant role.
Overview
3
3
years of professional experience
Work History
Cleaning Technician (Family Business)
K&E Logistics
- Performed detailed cleaning for residential and commercial properties
- Followed checklists, schedules, and safety standards
- Demonstrated reliability, trustworthiness, and attention to detail
- Assisted with time management and client satisfaction
Teacher Assistant / Support Staff
Christian Village Academy
10.2025 - Current
- Managed front-office interactions by professionally greeting students, parents, and visitors to ensure a welcoming atmosphere.
- Managed systematic recording of attendance and daily documentation to uphold organizational standards.
- Engaged with staff and families via phone, email, and in-person meetings to promote understanding and collaboration.
- Coordinated scheduling activities to optimize workflow and support operational objectives.
- Executed confidentiality protocols to protect sensitive information from unauthorized access.
Shift Leader
Tropical Smoothie Cafe
04.2023 - 08.2025
- Provided exceptional customer service to enhance client satisfaction in a dynamic setting.
- Developed and implemented training programs while overseeing a team of 15 employees to ensure operational efficiency.
- Oversaw cash transactions via POS systems to maintain financial accuracy and accountability during shifts.
- Managed resolution of customer issues to enhance satisfaction and loyalty.
- Coordinated inventory scheduling and streamlined daily operations to enhance efficiency.
Office Assistant
Ohio University College of Arts & Sciences
01.2024 - 08.2024
- Answered phones, emails, and assisted walk-in visitors
- Scheduled meetings and managed office calendars
- Organized files, records, and office supplies
- Provided administrative support to staff and faculty
Education
Psychology
Columbus State Community College
Columbus, Ohio, OHBachelor of Arts & Science - Psychology
Ohio University
Athens, OH05.2025
High School Diploma - undefined
Pickerington High School North
Pickerington, OH05.2023
Skills
- Customer Service
- Resident Relations
- Front Desk Etiquette
- Phone Etiquette
- Scheduling
- Calendar Management
- Data Entry
- Documentation
- Office Organization
- Cash Handling
- POS Systems
- Conflict Resolution
- Time Management
- Microsoft Office
- Google Workspace
- Team Collaboration
Additional Information
American Sign Language (Basic)
Timeline
Teacher Assistant / Support Staff
Christian Village Academy
10.2025 - Current
Office Assistant
Ohio University College of Arts & Sciences
01.2024 - 08.2024
Shift Leader
Tropical Smoothie Cafe
04.2023 - 08.2025
Cleaning Technician (Family Business)
K&E Logistics
High School Diploma - undefined
Pickerington High School North
Psychology
Columbus State Community College
Bachelor of Arts & Science - Psychology
Ohio University