Kamyaa Turner-Jones
Atlanta,GA
Summary
To obtain an exciting position that will utilize my 4yrs years of professional and leadership experience in customer service to grow
my advancing medical career.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Call Center Specialist
Amazon
Atlanta, GA
06.2024 - Current
- Assist customers with questions, concerns, and product information in a professional manner.
- Answer phone calls, emails, and messages while providing excellent customer support.
- Demonstrate strong communication, problem-solving, and interpersonal skills.
- Maintain accurate customer records and documentation.
- Resolve customer concerns efficiently while ensuring customer satisfaction
In-Home Caregiver
His Visions Home Health
Atlanta, GA
06.2024 - 05.2025
- Assisted clients with activities of daily living, including bathing, dressing, grooming, and personal hygiene.
- Monitored vital signs, medications, and overall health conditions.
- Assisted with mobility, transfers, and range-of-motion exercises.
- Documented patient care activities and reported changes in condition to supervisors.
- Prepared nutritious meals and assisted with feeding when needed.
- Maintained a safe, comfortable, and supportive environment for clients.
Online Sales Associate
Lowe’s
01.2023 - 04.2024
- Delivered exceptional customer service by assisting customers with purchases, product information, and service inquiries.
- Utilized multiple computer systems simultaneously to input data and resolve customer concerns.
- Communicated professionally with internal and external customers.
- Provided information regarding products, services, pricing, and company policies.
- Applied strong problem-solving skills to resolve complex customer issues.
- Maintained accurate records while working in a fast-paced environment.
Education
Medical Assistant - Medical Assistant
UEI College
Morrow,Ga06.2026
Skills
- Vital Signs Assessment
- Phlebotomy
- Administering Injections
- Electrocardiograms (EKGs)
- Patient Intake and History Collection
Clinical Skills
- Specimen Collection and Processing
- Infection Control Procedures
- Medical Record Documentation
- Patient Preparation and Rooming
Certification
HIPAA & OSHA: Trained Fortis College
BLS CPR Certified: American Heart Association
Expected Graduation: August 2026
Graduation
Timeline
Call Center Specialist
Amazon
06.2024 - Current
In-Home Caregiver
His Visions Home Health
06.2024 - 05.2025
Online Sales Associate
Lowe’s
01.2023 - 04.2024
Medical Assistant - Medical Assistant
UEI College