Ka’myia Copeland
Sterling Heights,MI
Summary
Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's Restaurant
Sterling Heights
06.2024 - 12.2024
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Wiped down tables and equipment, swept and refilled stock.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Interacted pleasantly with guests to deliver quality customer service.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Sandwich Artist
SUBWAY®Restaurants
Sterling Heights
09.2023 - 04.2024
- Stocked shelves with products and supplies.
- Verified orders and bagged items for easy transport.
- Upsold additional items to increase store profits.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
Crew Member
McDonald's Restaurant
Sterling Heights
12.2022 - 04.2023
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Wiped down tables and equipment, swept and refilled stock.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
Education
11th Grade -
Stevenson High School
Sterling Heights06-2026
Skills
- Cooking
- Point of sale operation
- Product cross-selling
- Safety
- Supplies monitoring and restocking
- Taking orders
- Table setting
- Teamwork and collaboration
- Learning agility
- Willingness to learn
- Attention to detail
- Sales expertise
- Influencing skills
Timeline
Crew Member
McDonald's Restaurant
06.2024 - 12.2024
Sandwich Artist
SUBWAY®Restaurants
09.2023 - 04.2024
Crew Member
McDonald's Restaurant
12.2022 - 04.2023
11th Grade -
Stevenson High School