Kamyia Watkins
Atlanta ,GA
Summary
Dynamic and results-driven professional with a positive attitude and strong leadership skills, honed at Kroger. Proven ability to enhance customer satisfaction and team productivity through effective communication and efficient workflows. Experienced in shelf stocking and heavy lifting, ensuring a well-organized and inviting shopping environment.
Overview
3
3
years of professional experience
Work History
Stocker
Kroger
6055 Old National
05.2023 - Current
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained neat, organized stockroom free of hazards.
Supervisor
Kroger
6055 Old National
05.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Education
Diploma -
Banneker High School
6015 Feldwood Rd05.2024
Skills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Heavy lifting
- Friendly and personable
Timeline
Stocker
Kroger
05.2023 - Current
Supervisor
Kroger
05.2022 - Current
Diploma -
Banneker High School