Experienced Retail Sales Lead with one year of customer service, committed to providing high-quality service and superior guest experiences. Positive and infectious personality with excellent interpersonal and relationship-building skills.
Overview
1
1
year of professional experience
Work History
Retail Sales Lead
Santa Barbara Zoo
05.2022 - Current
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
Established objectives to offer team members clear roadmap to help company achieve overall goals.
Trained team members in successful strategies to meet operational and sales targets.
Prioritized helping customers over completing other routine tasks in store.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Managed efficient cash register operations.
Provided exceptional services and pleasant shopping experiences to retail customers.
Used in-store system to locate inventory and place special orders for customers.
Created inviting environment for customers by maintaining store organization and cleanliness.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.