Steakhouse Host
- Improved guest satisfaction by welcoming visitors and providing exceptional service.
- Enhanced atmosphere with attentive service and personalized attention.
- Managed reservations to optimize seating and minimize wait times.
- Implemented feedback mechanisms to continuously improve service quality.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Mantain a clean front desk area and menus .