Summary
Work History
Education
Skills
Languages
Timeline
Generic

Kamyla Cardona-Mancilla

Sun Valley,NV

Summary

Proven multitasker and team collaborator, I enhanced guest satisfaction at Peppermill by streamlining service and seating processes. Skilled in customer service and digital file organization, I significantly improved operational efficiency. My ability to ensure data integrity stands out, showcasing my dedication Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction. Offering friendly demeanor and strong interpersonal abilities, eager to learn and excel in hospitality environment. Brings ability to quickly grasp industry standards and best practices, delivering consistent and attentive service. Ready to use and develop communication and organizational skills Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere. Hospitality professional skilled in creating memorable guest experiences and maintaining high standard of service. Proven ability to manage guest interactions efficiently, ensuring seamless experience. Committed to team collaboration and adapting to dynamic environments.

Work History

Steakhouse Host

Peppermill
2707 S Virginia St, Reno, NV 89502
09.2024 - Current
  • Improved guest satisfaction by welcoming visitors and providing exceptional service.
  • Enhanced atmosphere with attentive service and personalized attention.
  • Managed reservations to optimize seating and minimize wait times.
  • Implemented feedback mechanisms to continuously improve service quality.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Mantain a clean front desk area and menus .

Scanner

Anderson Dorn and Rader
500 Damonte Ranch Pkwy #860 Reno,NV 89521
10.2024 - 01.2025
  • Organized digital files for easy retrieval and sharing within the organization.
  • Troubleshot minor equipment issues for uninterrupted scanning processes.
  • Collaborated with team members to streamline scanning workflows.
  • Adhered to data protection guidelines to safeguard sensitive information.
  • Maintained document integrity with careful review of scanned images.
  • Gathered, sorted and scanned documents to enter into computer system.
  • Collaborated with team members to establish best practices for the scanning process, increasing overall productivity.

Education

High School Diploma -

Procter R Hug High School
3530 Sullivan Ln, Sparks, NV 89431
06-2024

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Server support
  • Telephone reception
  • Reservations
  • Table assignment coordination

Languages

Spanish
Native or Bilingual
French
Elementary

Timeline

Scanner

Anderson Dorn and Rader
10.2024 - 01.2025

Steakhouse Host

Peppermill
09.2024 - Current

High School Diploma -

Procter R Hug High School

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Kamyla Cardona-Mancilla