Kana Abe
Austin,TX
Summary
Dedicated certified product manager with a proven ability to enhance product qualities and operational efficiencies. Skilled in data-driven decision making and driving cross-functional initiatives to achieve organizational goals. Thrives in fast-paced environments and excels under pressure, consistently adapting to new situations and challenges. Committed to executing the product vision to deliver exceptional results.
Overview
22
22
years of professional experience
3
3
Certification
Work History
Rotation Product Manager / Product Operation Analyst
Indeed
02.2022 - Current
- Product Development and Enhancement: Collaborated with product managers and cross-functional teams on diverse projects, contributing to the development and enhancement of products in job matching, career advice, and web crawling from multiple stages in produce life cycles, including market research, new feature release and test, data improvement, usability, AI implementation
- Metadata and Taxonomy Improvement: Acted as a key advisor on taxonomy and metadata, adding more than 200 new metadata entries to Indeed metadata repositories. Supported engineers on smooth implementation of metadata API
- Workflow and Documentation Efficiency: Drove initiatives to enhance workflow and documentation processes, resolving operational issues and improving efficiency
- Goal Settings: Spearheaded the establishment of KPIs and OKRs, and developed robust data reporting solutions using JQL, SQL, Tableau, Google Spreadsheets, and Python
- Product Operations: Provided operational support for Application Tracking System products, including email marketing, account moderation, vendor management, and bug triaging, ensuring smooth product operations
- Data Analysis and Reporting: Supported data analysis for teams across company by developing Tableau dashboards and crafting SQL queries
Taxonomist / Senior Taxonomist
Indeed
10.2018 - 02.2022
- Project Leadership and Data Management: Spearheaded in project leadership and management of various types from projects, from technical data management to operational workflow management, ensuring smooth completions of projects
- Data Governance: Acted as a data governance council member for metadata changes, ensuring consistency and accuracy across the organization
- Stakeholder Communication: Facilitated effective communication with external stakeholders, leveraging strong market and product knowledge to align project goals and expectations
- Mentorship and Development: Mentored team members in key areas such as occupations and attributes metadata, fostering skill development and ensuring high-quality contributions to product initiatives. Trained over 15 new hires in technical tools and provided refresher training for experienced team members
- Documentation and Training Revamp: Revamped documentation and training materials, improving the onboarding process and ensuring consistent knowledge transfer and best practices across the team. Transformed technical training into more accessible materials for new hires and continuously improved training programs through surveys and identification of requirements and needs
- Technical Support and Data Management: Provided technical support in in-house SQL language to team members, suggesting improvements for query accuracy and consistency. Enhanced the team's database tables and developed team dashboards with Tableau and Python
International Search Quality Analyst
Indeed
12.2017 - 10.2018
- Fraud Prevention and Account Moderation: Protected job seekers from fraudulent jobs by moderating employer accounts and job listings. Conducted thorough research on companies and job listings to verify their legitimacy using various tools and resources
- Workflow Development and Market Efficiency Improvement: Developed new moderation workflows for the Japan market, enhancing efficiency and ensuring high search quality standards. Partnered with the CS team for smooth release of the new process that would otherwise impact end users
- Legal and Policy Research: Conducted research on relevant labor laws by reviewing legal documents and communicating with local government offices to establish and update market policies
- Training and documentation: Trained over 15 new hires and vendor contractors on moderation processes. Developed and updated training documents, and visualized the new hire training process to improve clarity and ease of understanding
Adjunct Faculty in Korean
Central Texas College
04.2016 - 05.2018
- Course development and instructions: Designed and developed beginning-level online Korean courses from scratch using Blackboard
- Defined course objectives, selected appropriate textbooks, and crafted comprehensive instructional materials, assignments, quizzes and exams
- Assessment and feedback: Graded students' assignments, quizzes, and exams and provided detailed feedback to support student learning and development
Educational Content Developer
Tofugu
06.2017 - 01.2018
- Content Creation for an Ed-tech SaaS Product: Developed engaging and educational content for a kanji learning web app, including the creation of example sentences featuring targeted kanji characters. Demonstrated a strong understanding of language learning needs and effective content
- Team collaboration and quality assurance: Collaborated closely with team members to ensure high-quality content, participating in peer reviews and proofreading to maintain accuracy and consistency
Language Instructor / Teaching Assistant
Various
08.2007 - 05.2016
- Course and Curriculum Development: Designed and developed beginning-level online Korean courses with Blackboard. Defined course objectives, selected appropriate textbooks, and crafted comprehensive instructional materials, assignments, quizzes and exams
- Lesson Planning and Instruction: Prepared and taught comprehensive lesson plans for Japanese and Korean courses at various levels in various settings, ranging from K-12 to higher education
- Assessment and Feedback: Graded students' assignments, quizzes, and exams and provided detailed feedback to support student learning and development
- Student Support and Engagement: Assisted students individually, offering additional support and resources to enhance their learning experience and ensure academic success
- Stakeholder Communication: Maintained open communication with students, parents, and school administration to discuss student progress and address concerns
Substitute Teacher
Liberal Arts and Science Academy
01.2014 - 06.2014
- Course instruction and curriculum development: Taught AP Japanese and intermediate Japanese courses to junior and senior high school students
- Developed comprehensive curricula, including lesson plans, assignments, quizzes, and exams
- Assessment and feedback: Graded homework assignments, quizzes and exams, providing detailed feedback to support student learning and academic progress
- Stakeholder communication: Support student development by engaging with students individually and addressing their needs
- Maintained open communication with the vice president and parents to discuss student progress and address concerns
Japanese Teacher
Concordia University
06.2009 - 08.2009
- Immersive language instruction: Taught Japanese at a Japanese immersion camp to students aged 8-18, creating an engaging and immersive learning environment
- Lesson planning and visual aids: Developed daily lesson plans and visual aids to enhance language instruction and facilitate student understanding
- Student supervision and engagement: Supervised students throughout the day, ensuring their safety and maintaining high levels of engagement in both educational and recreational activities
Systems Engineer
NIWS Co Ltd.
04.2003 - 06.2007
- Project Participation and Management: Engaged in various projects as a systems engineer, with responsibilities varying in length and scope, demonstrating adaptability and project management skills. Examples include: Developing and maintaining system test cases and schedules, performing system tests within the company and with other stakeholders, and upgrading the systems after successful completion of all test cases
- Documentations: Developed procedure documents for client and their operation teams
- Database Knowledge: Continuously engaged in professional training and earned IBM DB2 and Oracle Bronze Certifications
Education
Ph.D. - Foreign Language Education
The University of Texas at Austin
Austin, TX08.2016
M.A. - Japanese
Ohio State University-Main Campus
Columbus, OH06.2011
M.A. - Communication Studies
Baylor University
Waco, TX08.2009
B.A. - Liberal Arts
International Christian University
03.2003
Skills
- Product management
- Product development
- Project management
- Research
- User Experience (UX)
- Data analytics
- Data visualization
- Data management
- Taxonomy / Ontology
- Tableau
- Python
- SQL
- Teaching and curriculum development
- Training
Certification
- Product Manager Nanodegree (Udacity) 2022
- Data Analyst Nanodegree (Udacity) 2022
- Business Analytics Nanodegree (Udacity) 2021
- Tableau e-learning training 2020
Publications
An analysis of social network websites for language learning: Implications for teaching and learning English as a Second Language, https://journals.equinoxpub.com/CALICO/article/view/25963, 01/01/15
Languages
Japanese
Native or Bilingual
English
Full Professional
Korean
Professional Working
Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Career advancementWork-life balanceFlexible work hoursPersonal development programsWork from home optionPaid time offWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Rotation Product Manager / Product Operation Analyst
Indeed
02.2022 - Current
Taxonomist / Senior Taxonomist
Indeed
10.2018 - 02.2022
International Search Quality Analyst
Indeed
12.2017 - 10.2018
Educational Content Developer
Tofugu
06.2017 - 01.2018
Adjunct Faculty in Korean
Central Texas College
04.2016 - 05.2018
Substitute Teacher
Liberal Arts and Science Academy
01.2014 - 06.2014
Japanese Teacher
Concordia University
06.2009 - 08.2009
Language Instructor / Teaching Assistant
Various
08.2007 - 05.2016
Systems Engineer
NIWS Co Ltd.
04.2003 - 06.2007
M.A. - Japanese
Ohio State University-Main Campus
M.A. - Communication Studies
Baylor University
B.A. - Liberal Arts
International Christian University
Ph.D. - Foreign Language Education
The University of Texas at Austin
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