Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kanaan McKinney

Columbus

Summary

Dynamic and dedicated professional with a strong background in customer service at Kroger. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in cash register systems and issue resolution, consistently delivering accurate transactions while fostering positive relationships with customers. Committed to teamwork and maintaining a clean, efficient environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cashier

Kroger
03.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Crew Member

Bojangles'
07.2024 - 01.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

No Degree -

Franklin Heights High School
Columbus, OH
06-2027

No Degree - Science

Columbus State Community College
Columbus, OH
05-2027

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Reliability and punctuality
  • Cash register systems
  • Written and verbal communication
  • Professionalism and courtesy
  • Issue resolution
  • Complex Problem-solving
  • Attention to detail

Accomplishments

  • Trained and mentored 5 employees.

Certification

  • CPR/AED License - 2 years
  • OhioMeansJobs Readiness seal
  • Lean Six Sigma Yellow Belt

Timeline

Cashier

Kroger
03.2025 - Current

Crew Member

Bojangles'
07.2024 - 01.2025

No Degree -

Franklin Heights High School

No Degree - Science

Columbus State Community College

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