Streamlined office operations by implementing efficient filing systems and organizing documents.
Assists with payment postings to Surgery Centers
Reduced operational costs with thorough budget management and expense tracking.
Improves communication between departments by facilitating inter-departmental meetings and providing clear documentation of decisions making.
Manages and issues patient refund checks at the beginning and end of each month.
Appointment Coordinator
Peachtree Orthopedics
09.2022 - 01.2024
Improved appointment scheduling efficiency by streamlining the booking process and implementing a user-friendly system.
Reduced no-show rates with consistent follow-up calls and email reminders to clients.
Enhanced customer satisfaction by promptly addressing concerns and providing clear information on appointment details, helping the company successfully achieve an 90% satisfaction rate.
Achieved handling an average of 70 calls in an 8-hour work day.
Merchandise Stock Associate
Costco
04.2020 - 08.2022
Improved merchandise presentation by consistently organizing and restocking shelves.
Enhanced customer satisfaction with timely and efficient inventory replenishment tasks.
Reduced out-of-stock items by diligently monitoring stock levels and promptly addressing discrepancies.
Contributed to increased store sales by maintaining visually appealing product displays.
Fostered positive relationships with colleagues through teamwork, collaboration, and open communication.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Sales Associate
Academy Sports Outdoors
04.2018 - 04.2020
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
Bachelor of Science - Integrated Science
Kennesaw State University
Kennesaw, GA
05.2025
Bachelor of Science - Business Administration And Management
Georgia Highlands
Cartersville, GA
05.2024
Skills
Scheduling appointments
Budgeting and finance
Office Administration
Time Management
Correspondence Management
Proficient in Microsoft Office and Google equivalents
Proficient in SIS
Proficient in Waystar
Timeline
Administrative Office Coordinator
Peachtree Orthopedics
01.2024 - Current
Appointment Coordinator
Peachtree Orthopedics
09.2022 - 01.2024
Merchandise Stock Associate
Costco
04.2020 - 08.2022
Sales Associate
Academy Sports Outdoors
04.2018 - 04.2020
Bachelor of Science - Integrated Science
Kennesaw State University
Bachelor of Science - Business Administration And Management