Summary
Overview
Work History
Education
Skills
Timeline
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Kanani Park

Spokane,WA

Summary

Versatile and dynamic professional with a proven track record at Crumbl Cookies, enhancing baking techniques and customer service. Excelled in team collaboration and creative problem-solving, significantly improving product quality and customer satisfaction. Skilled in food safety and allergen awareness, consistently ensuring high standards of cleanliness and service.

Overview

3
3
years of professional experience

Work History

Baker

Crumbl Cookies
Spokane, WA
01.2022 - Current
  • Observed color of baked products to adjust oven temperatures, humidity or conveyor speeds.
  • Rolled, cut, and shaped dough into cookies, pie crusts, and other baked goods.
  • Blended ingredients and mixed dough, following recipes.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Decorated cakes/cookies with icing, sprinkles and other edible decorations.
  • Rotated stock as needed to keep freshness intact.
  • Ensured that all health regulations were followed at all times while working in the kitchen.
  • Oversaw baking and cooking training to assist new staff members in professional development.
  • Cleaned work areas, utensils, equipment and surfaces between batches of products.
  • Inspected finished products before packaging them up for sale.
  • Measured and weighed ingredients to prepare dough for recipes.

Hostess/Table Busser

Ferraro's Italian Restaurant
Spokane, WA
11.2021 - 12.2022
  • Assisted servers in bussing tables when needed during busy periods.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Stocked server areas with supplies before, during and after shifts.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
  • Greeted customers and provided them with menus.
  • Resolved any customer complaints or issues quickly and professionally.

Education

High School Diploma -

Shadle Park High School
Spokane, WA
06-2024

Skills

  • Decorating skills
  • Baking
  • Mixing methods
  • Opening and closing duties
  • Customer service
  • Cleanliness standards
  • Team player
  • Allergen awareness
  • Solid problem solver
  • Food safety
  • Baking techniques
  • Time management
  • Creative problem solving
  • Team collaboration
  • Active listener

Timeline

Baker

Crumbl Cookies
01.2022 - Current

Hostess/Table Busser

Ferraro's Italian Restaurant
11.2021 - 12.2022

High School Diploma -

Shadle Park High School

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Kanani Park