Kanasha Haynes
Sacramento,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
19
19
years of professional experience
Work History
Food Nutrition Services
Sacramento Unified School District
03.2022 - 11.2023
- Prepare food such as slicing, peeling, and rinsing
- Weigh, measure, date, label, and store food properly
- Clean and organize work area equipment, utensils and service station.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Identified issues, analyzed information and provided solutions to problems.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
Case Manager
WellSpace Health
10.2023 - 08.2024
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored program performance and outcomes for successful delivery of services.
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Established and maintained relationships with key stakeholders.
- Manage a case load of minimum 50 patients transportation to appointments
- Daily reports
Client Services Representative
Bank of America
03.2017 - 08.2021
- Ensured delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquiries
- Followed up with clients to ensure that they are satisfied with the company product of service
- Quantified business intelligence with economic models to evaluate new opportunities; presented findings clearly and made recommendations for action
- Maintained accurate balance of cash drawer.
Barista
Starbucks Coffee
04.2012 - 03.2017
- Processed cash, credit, debit, and gift card transactions in a fast-paced environment
- Prepared food, drinks, orders, and online orders
- Insured compliance with Eco Sure Regulations; Maintained a safe and clean environment.
Counter Attendant
Ovations
02.2011 - 04.2012
- Took customers’ orders; Prepared appetizers, food entrees, and salads
- Cleaned rooms and work areas.
Caregiver
Provider
08.2009 - 02.2011
- Changed bed linens
- Washed and ironed patients’ laundry
- Planed, purchased, prepared and served meals to the patients
- Performed a variety of different duties as the patients requested.
Cashier
Home Depot
07.2008 - 08.2009
- Provided customer service
- Operated and balanced cash register
- Processed merchandise returns and exchanges.
Supervisor
Round Table Pizza
05.2005 - 07.2008
- Supervised a crew of 3-5 people at a time
- Opened and closed store; Made bank deposits
- Operated food equipment; Stocked and organized the goods.
Education
undefined
Associate’s Degree in Criminal Justice - undefined
Heald College
Sacramento, CA01.2011
Skills
Case Manager
Cash handling
Customer service
Banking
Timeline
Case Manager
WellSpace Health
10.2023 - 08.2024
Food Nutrition Services
Sacramento Unified School District
03.2022 - 11.2023
Client Services Representative
Bank of America
03.2017 - 08.2021
Barista
Starbucks Coffee
04.2012 - 03.2017
Counter Attendant
Ovations
02.2011 - 04.2012
Caregiver
Provider
08.2009 - 02.2011
Cashier
Home Depot
07.2008 - 08.2009
Supervisor
Round Table Pizza
05.2005 - 07.2008
undefined
Associate’s Degree in Criminal Justice - undefined
Heald College
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