Kanasha Thornton
Newnan
Summary
Resourceful, results-oriented professional with extensive experience in supply administration and customer experience leadership. Recognized for exceptional productivity, efficient task execution, and adaptability in high-pressure environments. Proficient in inventory management, procurement, logistics coordination, customer relationship management, and conflict resolution.
Overview
6
6
years of professional experience
Work History
Supply Administration Specialist
Lowes Distribution Center
Palmetto
08.2025 - Current
- Managed inventory levels and ensured accurate tracking of supplies.
- Coordinated shipping schedules to optimize distribution workflows.
- Analyzed data to identify trends and improve supply processes.
- Collaborated with teams to address supply shortages and resolve issues.
- Implemented system updates for enhanced inventory accuracy and reporting.
- Ensured compliance with safety regulations while handling hazardous materials.
- Designed and implemented solutions to aid business efficiency and drive process improvements.
- Identified discrepancies between purchase orders and invoices, resolved issues promptly, and followed up as needed.
Lead / Customer Experience Professional
Lowes Distribution Center
Palmetto
09.2024 - 08.2025
- Addressed diverse customer needs, including complaints, product inquiries, order placements, and status updates.
- Resolved delivery issues, incorrect items, warranty claims, and carrier claims efficiently.
- Conduct training sessions for team members across various supply chain departments (receiving, organizing, shipping).
- Participate in identifying and implementing process improvements or new processes launched from the corporate office to enhance efficiency and accuracy.
- Occasionally build and/or instruct others to present training content for new hire orientation, safety, and emergency management.
Clerk 3
GXO Logistics
Union City
12.2019 - 09.2024
- Actively entered data into system, printed out requested sets and generated reports.
- Achieved daily production quotas through consistent workflow prioritization.
- Ensured proper documentation was included with international shipments for customs clearance.
- Managed multiple shipments simultaneously, prioritizing urgent orders.
- Maintained accurate tracking system covering shipping and receiving transactions.
- Assured products were packed for outgoing orders securely, ensuring safe transport of goods.
- Maintained clean and organized warehouse by adhering to safety regulations.
Education
Bachelor of Arts - Human Resources Management
University of Phoenix
Tempe, AZ10-2030
Associate of Arts And Sciences - Buisness
University of Phoenix
10-2025
Skills
- Customer service
- Team collaboration
- Inventory management
- Training and development
- Communication skills
- Safety compliance
- Warehouse operations
- Office management
- Administrative support
- Database management
References
References available upon request.
Timeline
Supply Administration Specialist
Lowes Distribution Center
08.2025 - Current
Lead / Customer Experience Professional
Lowes Distribution Center
09.2024 - 08.2025
Clerk 3
GXO Logistics
12.2019 - 09.2024
Bachelor of Arts - Human Resources Management
University of Phoenix
Associate of Arts And Sciences - Buisness
University of Phoenix