Kanaya Buffington

Dynamic and goal-oriented professional with call center experience at JJR&Associates, excelling in customer support and relationship management. Demonstrated strong empathy and problem-solving skills while resolving inquiries and enhancing customer satisfaction. Proven ability to train new team members and adapt to evolving protocols, contributing to improved operational efficiency.

Possesses excellent communication skills and positive, upbeat demeanor. Understands importance of customer service principles and demonstrates proficiency in verbal communication and active listening. Committed to delivering exceptional service and fostering positive customer relationships.

Developed skills in fast-paced customer service environment, focusing on effective communication and problem resolution. Demonstrates ability to manage high-volume interactions while maintaining quality service. Seeking to leverage these transferrable skills in new professional setting.

Professional customer service specialist prepared for success in communication roles. Proven ability to handle high call volumes while maintaining quality interactions and resolving issues effectively. Known for building strong team collaborations and adapting to dynamic environments. Skilled in active listening and conflict resolution with focus on achieving results.