Kanayo Agu
Conley,GA
Summary
Detail-oriented Biology student with experience in customer service, food service, and logistics. Strong leadership and teamwork skills enhanced through professional roles and student organization involvement. CPR and AHA Basic Life Support certified, with ongoing Emergency Medical Technician (EMT) training. Eager to contribute to a dynamic team while further developing practical and leadership abilities.
Overview
3
3
years of professional experience
Work History
Cashier/Server
Buffalo Wild Wings
Dunwoody, Georgia
05.2025 - 08.2026
- Managed cash drawer and balanced registers, ensuring accurate financial transactions during shifts
- Processed guest payments through point-of-sale system at Buffalo Wild Wings
- Greeted guests and answered menu questions with friendly service
- Assisted customers in locating products, addressing inquiries, and providing tailored product advice to improve the shopping experience.
Ramp Agent
UPS
Atlanta, Georgia
06.2024 - 03.2025
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts safely and efficiently around airport premises.
- Loaded and unloaded aircraft cargo in compliance with UPS ramp safety procedures, ensuring safe and efficient operations.
- Sorted packages for precise loading in cargo holds, contributing to organized and timely aircraft departures.
- Chocked aircraft wheels to prevent movement during loading and unloading operations. and positioned cones around parked aircraft.
Customer Service Representative
Publix
Atlanta, Georgia
05.2023 - 06.2024
- Resolved customer concerns at the service desk with courteous communication.
- Assisted Publix customers with product questions, directions, and service requests.
- Processed returns, exchanges, and refund requests following store policies.
- Handled cash, credit, and debit transactions with accuracy.
- Supported front-end operations by bagging groceries and organizing carts.
Education
Some College (No Degree) - Biology
Georgia State University
Atlanta, GA10-2026
Skills
CERTIFICATIONS, CLINICAL TRAINING, and SKILLS
American Heart Association (AHA) / Basic Life Support (BLS) — Certified
Cardiopulmonary Resuscitation (CPR) — Certified
Emergency Medical Technician (EMT) Training — In Progress; currently completing clinical rotations
Customer Service Verbal Communication Teamwork Leadership Time Management Problem-Solving Adaptability Organization Attention to Detail Workplace Safety
Affiliations
- Volunteer Organization - Angels of Divine Destiny
Timeline
Cashier/Server
Buffalo Wild Wings
05.2025 - 08.2026
Ramp Agent
UPS
06.2024 - 03.2025
Customer Service Representative
Publix
05.2023 - 06.2024
Some College (No Degree) - Biology
Georgia State University