Sasha Johnson
The Bronx,NY
Summary
MBA graduate in business, with a bachelor's in psychology seeking a leader-ship position. Ten years of experience in administration, confidentiality, finance, customer service and adaptability serve as a beneficiate to the growth of any prospective employer. I have done entry-level accounting in prior financial analytics positions, including five years of data entry, and now seeking an opportunity with an organization offering roles of finance and or professional leadership. I would-be a great asset to any organization due to understanding quality control, inventory, shipments, managerial skills, and time management,
Overview
14
14
years of professional experience
Work History
Life Coach
Queen Prodigy LLC
06.2018 - 01.2024
- Planning, budgeting, and forecasting booked appointments for sessions with paying clients
- Assisting clients with motivational advice to encourage positive change
- Creating my own personalized schedule to accommodate peak hours
- Using tools to relieve stress in clients as they master the art of overcoming stress
- Outlining objectives to keep goals in line with life achievements
- Plan time for research in order to study effective methods of organization
- Create diet plans and set goals for clients who hope to achieve a healthier lifestyle
- Allow the client to vent their issues to resolve urgent requests
- Giving resources for housing, health care, and job leads
- Other courier needs for DoorDash, DashLink, Para, Uber, and Roadie
- Various packages delivered in timely manner, as well as exceptional customer support.
- Enhanced client self-awareness by conducting personalized assessments and providing insightful feedback.
Client Services
Architex
09.2023 - 10.2023
- Planning, budgeting, and forecasting booked appointments for sessions with paying clients
- Conducted better training implementation for potential errors in web communication for shipping labels
- Learning the functions of the purchasing order team to receive lead times on fabrics
- Using Pivot tables to calculate the average cost analysis for tariffs, custom duty, freight, and interest on import fees
- Spoke directly to sales representatives to place orders for swatches exhibited by specifier
- New SOPs for training when on the phone and Alpha-com for step-by-step visuals with notes
- Working closely with sales representatives and credit department to resolve pro-forma payments prior to shipping
- Using Alpha-com / AS400 to work on memos for samples, research products, and update information for orders
- Finding swathes for sales representatives and potential designers for replica products in the yardage desired.
- Developed close working relationships with internal team members and external agencies to provide coordinated, comprehensive client services.
Data Entry Analyst
Hollister Incorporated
04.2022 - 10.2022
- Extract data of medical supplies from various sources like FDA, SAP, and Global Medical Device Nomenclature system to organize computer base system
- Precise consumer demographics information data entry and access in all relevant electronic data system
- Immediate transfer of Licensure Department documents into SharePoint computer program system
- Ensure on-time delivery of all necessary Regulatory Department consumer assessment packets
- Actively cultivates strong working relationships with colleagues and manager increasing work productivity
- Maintained and managed data entry requirements by following data program procedures
- Fulfilled all general duties such as preparing, checking, verifying, processing Hollister's data.
- Streamlined data entry processes for increased efficiency and reduced errors.
Logistics Administrator
Seger Dahl Graphics
07.2021 - 04.2022
- Input accounting data into Prophecy to create BOL’s for billing
- Organize and analyze Excel spreadsheets, Technique, and Prophecy data
- Deliver documented shipments to designated departments
- Risk Management business updates for compliance and financial services
- Provide up-to-date closeout information for shipping reports
- Collaborate clients internally and externally for department communications
- Plan and follow the most efficient routes for delivering goods
- Handling safety precautions for contractors and workers at docking checkpoint
- Working with Valspar techniques to complete shipping requirements
- Organizing documentation for purpose of accounting accuracy and compliance
- Investigating documents to confirm shipments with accounting ledgers
- Analyzes accounting billing grid for discrepancies in shipping quantity or cost
- Freight Fedex, Ups, and DTL pallet shipments with large quantity of weight.
- Reduced shipping costs through strategic carrier negotiations and route optimization.
Courier Specialist
Amazon Flex
05.2016 - 07.2020
- Delivering timely Prime Now packages to customers and quality service with a smile
- Scanning packages and contacting the recipient for successful deliveries
- Creating my own personalized schedule to accommodate peak hours
- Sorted items to be delivered according to the delivery route
- Managing insulated packs with dry ice to maintain freshness for the best customer experience
- Packed vehicles with listed goods and taking precautions with hazardous goods
- Plan and follow the most efficient routes for delivering goods and perishable material.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
Fraud Analyst
Chase Bank
05.2015 - 05.2016
- Reviewed complaints of lost, stolen, or misplaced debit and credit cards
- Addressed fraudulent transactions with customers who reported unknown purchases
- Calling the merchants to confirm transactions for the client to report specific discrepancies
- Revising contextual accelerations for urgent resolutions from upper management
- Processing credits for incorrect duplicate errors to reestablish consumer financial care
- Timely turn around for call center assistance to boost professional assistance.
Producer Contractor
Protective Life
05.2014 - 05.2015
- Processed new / existing dealer setups, research documentation for auditing, and project management
- Performs word processing relevant to accuracy for internal data purposes with AS400
- Provides accurate and timely status updates for project management consultation
- Provided top quality assurance while offering exceptional care to both internal & external customers
- Implementing easier process improvements for project functionality
- Transferred phone calls to the correct corresponding departments
- Handled supply orders via PeopleSoft, mail returns, and mail merge complexities
- Cost management acquisitions for proper commissioned disbursement for dealer setups
- Used PeopleSoft to accommodate communications of projects for acquisition
- Commission based pay with higher performance on acquisition conversions for Project Management.
- Boosted audience engagement with high-quality content through close collaboration with creative teams.
- Collaborated with cross-functional teams to deliver exceptional multimedia productions for various platforms.
- Managed budgets and allocated resources effectively, ensuring projects were completed on time and within budget constraints.
Education Specialist
Aerotek Staffing Agency
05.2013 - 05.2014
- Verified educational background checks during hiring process
- Calling references to investigate accurate information for proper employment
- Faxed forms for verification with accredited degrees using National Student Clearinghouse
- Established liaison with upper management, clients, and applicants to certify information
- Handled rush reports and provided excel tally reports for statistical analysis
- Process requisitions for thorough research determination on contracts in place for compliance.
Student Finance Processor
Career Education Corporation
08.2011 - 05.2013
- Decision analysis to provide accurate disbursements onto assigned ledger cards with a minimum error rate
- Created presentations using Excel and PowerPoint for newly hired professional ethics training
- Performance management implemented strategic solutions within team organizational projects
- Corporate finance processes to post funds to EFT, ACH, as well as other bank processes for accounts
- Assisted coworkers with additional refund corrections, as well as completing group target goals
- Submit forbearance requests and annual re-certification paperwork for students
- Proven knowledge and use of document and records management software
- External financial reporting decisions auditing loan and grant originations to pay out financial aid awards
- Loan Origination processing, NSLDS, Title IV grant funding, with tuition disbursement release dates
- Experience with excel spreadsheets, including pivot tables, V-lookup, and other modeling skills.
- Increased productivity by effectively managing workload and prioritizing tasks.
Residential Counselor
Camelot School LLC/ Sequel TSI
12.2009 - 08.2011
- Residential counselor assisting children with special needs such as Autism
- TCI certified, assessed coping skills, and implemented HIPAA conduct
- Day school assistant with certified paraprofessional for teaching and learning
- Light admissions processing and administrative duties
- Professional ethics when observing clients to detect and report unusual behavior
- Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs
- Make regular rounds to ensure that residents and areas are safe and secure
- Hold regular meetings with each assigned residential unit staff
- Counsel students in the handling of issues such as family, financial, and educational problems.
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
Education
Master of Science in Psychology (LMFT) -
Northwestern University
Evanston, IL01.2023
MBA in Accounting -
Colorado Technical University-Online
01.2022
Bachelor of Science in Psychology -
Virginia Commonwealth University
Richmond, VA01.2009
Skills
- Advanced Microsoft Office (Excel, Office, PowerPoint)
- AS400
- Data transcriptions
- HIPPA / OSHA Laws
- NSLDS- Government Loans
- Certified Management Accountant
- Inventory
- Pivot Tables
- Institute of Management Accountants
- Financial Statement Analysis
- V-lookup
- Cost management
- Variance Analysis
- External Financial Reporting Decisions
- Customer Service
- Hospitality experience
- Project Consolidation
- PeopleSoft
- Requisitions
Timeline
Client Services
Architex
09.2023 - 10.2023
Data Entry Analyst
Hollister Incorporated
04.2022 - 10.2022
Logistics Administrator
Seger Dahl Graphics
07.2021 - 04.2022
Life Coach
Queen Prodigy LLC
06.2018 - 01.2024
Courier Specialist
Amazon Flex
05.2016 - 07.2020
Fraud Analyst
Chase Bank
05.2015 - 05.2016
Producer Contractor
Protective Life
05.2014 - 05.2015
Education Specialist
Aerotek Staffing Agency
05.2013 - 05.2014
Student Finance Processor
Career Education Corporation
08.2011 - 05.2013
Residential Counselor
Camelot School LLC/ Sequel TSI
12.2009 - 08.2011
Master of Science in Psychology (LMFT) -
Northwestern University
MBA in Accounting -
Colorado Technical University-Online
Bachelor of Science in Psychology -
Virginia Commonwealth University
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