Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Kanchan Sannidhanam

Bellevue,WA

Summary

Innovative and results-driven software engineer with 18 years of proven experience in delivering high-quality client-based products and online services. Expertise in authoring comprehensive test plans and cases, leveraging advanced testing technologies to develop effective product testing strategies, and debugging at the source level. Strong team coordination and collaboration skills enhance effectiveness in dynamic environments. Seeking a challenging opportunity in software development, specifically within test and quality assurance, to contribute to impactful projects.

Overview

18
18
years of professional experience

Work History

Principal Engineer

Salesforce
Bellevue, Washington
09.2023 - Current
  • Mentored junior engineers, fostering skill development and knowledge sharing. Mentored engineers on the team to be successful, and to be the quality champions who best support the quality charter for DataCloud features.
  • Continue to be guided and educated on quality best practices with the cloud through QMM sessions.
  • Host a Quality topic during New Hire Bootcamp sessions. One of the best ways to show how Quality is and how it's done at Salesforce is to all our incoming new Salesforce employees.
  • Continue to champion CUJ support within Data Cloud, working with the key stakeholders to identify gaps in the current FD rollout process, and offer uplift solutions from a quality perspective.
  • Being the quality champion and representing Data Cloud in quality initiatives like 3.1.7 (Near Core Shared Test Environments), 1.1.4 (Safe Change at Scale), and offering solutions to help measure Data Cloud health for Data Cloud teams and partners.
  • Driving quality planning and test strategies through various key features that Data Cloud deployed for our customers, namely Singularity and Data Cloud One.
  • Led cross-functional teams to design and implement scalable software solutions.
  • Developed architectural frameworks to enhance system performance and reliability.
  • Mentored junior engineers, fostering skill development and knowledge sharing.
  • Streamlined deployment processes using CI/CD tools, reducing release time significantly.

Lead Engineer

Salesforce
09.2020 - 09.2023
  • Successfully collaborated with several service teams to deliver a high-quality C360 Data Manager product.
  • Guided and educated on quality best practices with the cloud through QMM sessions.
  • Streamlining quality support for service teams to prioritize and offer support on high-impact deliverables.
  • Instrumented and orchestrated CUJs in Data Cloud, which is a company-wide initiative. This was and is used to bring up new FDs to ensure we identify obvious gaps while bringing up new regions, and ensure the existing regions continue to deliver a high-quality user experience to our customers through incremental releases.
  • Driving quality planning and test strategy through various key features that Datacloud deployed to our customers, namely PSED, Singularity, FQK, and Datacloud One.
  • Led cross-functional teams to deliver innovative engineering solutions on time and within budget.
  • Developed and implemented strategic plans to enhance product reliability and performance.
  • Mentored junior engineers, fostering professional growth and ensuring adherence to best practices.
  • Streamlined engineering processes, resulting in improved efficiency and reduced project turnaround time.

Senior SDET

Salesforce
03.2016 - 09.2020
  • Designed and implemented automated testing frameworks to enhance software quality and reliability.
  • Collaborated with development teams to identify and resolve defects in applications throughout the SDLC.
  • Led training sessions for junior SDETs, fostering skill development and knowledge sharing within the team.
  • Developed comprehensive test plans based on requirements analysis to ensure full coverage of features.
  • Ensure we deliver a high-quality Visualforce experience to our Lightning and Classic customers.

Software Engineer II

Microsoft Corporation
12.2015 - 03.2016
  • Enhanced OneDrive's API to improve document workflows for Office on OneDrive.
  • Efficiently provided telemetry driven insights by critically analyzing cosmos data, locating and filling product code gaps, and creating data visualizations.
  • Actively collaborated in division’s user type handling efforts to enhance agility in OneDrive's code base.

Software Design Engineer in Test

Microsoft Corporation
11.2012 - 12.2014
  • Created an efficient tool to smoothen user experience for flighting OneDrive’s new features.
  • Enhanced OneDrive’s performance test suite to assess new features’ impact on document load performance.
  • Efficiently coordinated and assisted with Office/OneDrive feature teams in testing, compliance and quality assurance procedures to improve OneDrive APIs and its smooth integration on mobile devices.
  • Ensured delivery of high quality OneDrive features through functional validation, developing automation and performing regression tests.

Software Design Engineer in Test

Microsoft Corporation
07.2007 - 11.2012

Windows Engineering Tools team

  • Increased Windows 8’s Policheck bug-fix rate by 80% by simplifying Policheck efforts.
  • Effectively collaborated with over 50 feature teams to optimize the customer feedback tool.
  • Initiated, owned, and tested features for a central Windows component ownership website.
  • Mentored a summer intern to develop a plugin for the feedback tool that helps parse the feedback data efficiently and stores it in the backend for reporting.


Windows Compliance Team

  • Assisted leadership and deployment teams by generating web reports for progress appraisal on feature automation bugs and jobs.
  • Initiated and created a website to centrally view Windows Division-wide accessibility data.
  • Enhanced Windows 7’s install diagnosability by creating a deployment machine analyzer tool for the Windows 7 Install Fair.
  • Developed UI automation tests that cut down sign-off times for compliance SKUs, and successfully validated special Windows compliance SKUs for XP SP3, Vista, and Windows 7.
  • Drove sign-offs on the Media Restore Pack for XP SP3, Vista SP1, and SP2 by planning, prioritizing, and coordinating work across contractors and offshore employees.

Education

Bachelors in Computer Engineering -

Nagpur University
India
07.2004

Skills

  • Java
  • Microsoft Certified C# professional
  • SQL
  • Test Driven Development
  • Distributed Systems
  • JavaScript
  • JSON
  • SOAP
  • ASPNET
  • Research and analysis
  • Customer focus
  • Team mentoring
  • Technical research
  • Software debugging
  • Requirements gathering
  • Problem-solving, Critical thinking
  • Time management, Teamwork and collaboration

Accomplishments

1. Awarded T&P all star award

2. VTO champion

Languages

English
Full Professional
Hindi
Native or Bilingual
Marathi
Native or Bilingual
Telugu
Native or Bilingual

Timeline

Principal Engineer

Salesforce
09.2023 - Current

Lead Engineer

Salesforce
09.2020 - 09.2023

Senior SDET

Salesforce
03.2016 - 09.2020

Software Engineer II

Microsoft Corporation
12.2015 - 03.2016

Software Design Engineer in Test

Microsoft Corporation
11.2012 - 12.2014

Software Design Engineer in Test

Microsoft Corporation
07.2007 - 11.2012

Bachelors in Computer Engineering -

Nagpur University