Kanchan Sannidhanam

• Mentored junior engineers, fostering skill development and knowledge sharing. Mentored engineers on the team to be successful, and to be the quality champions who best support the quality charter for DataCloud features.
• Continue to be guided and educated on quality best practices with the cloud through QMM sessions.
• Host a Quality topic during New Hire Bootcamp sessions. One of the best ways to show how Quality is and how it's done at Salesforce is to all our incoming new Salesforce employees.
• Continue to champion CUJ support within Data Cloud, working with the key stakeholders to identify gaps in the current FD rollout process, and offer uplift solutions from a quality perspective.
• Being the quality champion and representing Data Cloud in quality initiatives like 3.1.7 (Near Core Shared Test Environments), 1.1.4 (Safe Change at Scale), and offering solutions to help measure Data Cloud health for Data Cloud teams and partners.
• Driving quality planning and test strategies through various key features that Data Cloud deployed for our customers, namely Singularity and Data Cloud One.
• Led cross-functional teams to design and implement scalable software solutions.
• Developed architectural frameworks to enhance system performance and reliability.
• Mentored junior engineers, fostering skill development and knowledge sharing.
• Streamlined deployment processes using CI/CD tools, reducing release time significantly.

• Successfully collaborated with several service teams to deliver a high-quality C360 Data Manager product.
• Guided and educated on quality best practices with the cloud through QMM sessions.
• Streamlining quality support for service teams to prioritize and offer support on high-impact deliverables.
• Instrumented and orchestrated CUJs in Data Cloud, which is a company-wide initiative. This was and is used to bring up new FDs to ensure we identify obvious gaps while bringing up new regions, and ensure the existing regions continue to deliver a high-quality user experience to our customers through incremental releases.
• Driving quality planning and test strategy through various key features that Datacloud deployed to our customers, namely PSED, Singularity, FQK, and Datacloud One.
• Led cross-functional teams to deliver innovative engineering solutions on time and within budget.
• Developed and implemented strategic plans to enhance product reliability and performance.
• Mentored junior engineers, fostering professional growth and ensuring adherence to best practices.
• Streamlined engineering processes, resulting in improved efficiency and reduced project turnaround time.

• Designed and implemented automated testing frameworks to enhance software quality and reliability.
• Collaborated with development teams to identify and resolve defects in applications throughout the SDLC.
• Led training sessions for junior SDETs, fostering skill development and knowledge sharing within the team.
• Developed comprehensive test plans based on requirements analysis to ensure full coverage of features.
• Ensure we deliver a high-quality Visualforce experience to our Lightning and Classic customers.

• Enhanced OneDrive's API to improve document workflows for Office on OneDrive.
• Efficiently provided telemetry driven insights by critically analyzing cosmos data, locating and filling product code gaps, and creating data visualizations.
• Actively collaborated in division’s user type handling efforts to enhance agility in OneDrive's code base.

• Created an efficient tool to smoothen user experience for flighting OneDrive’s new features.
• Enhanced OneDrive’s performance test suite to assess new features’ impact on document load performance.
• Efficiently coordinated and assisted with Office/OneDrive feature teams in testing, compliance and quality assurance procedures to improve OneDrive APIs and its smooth integration on mobile devices.
• Ensured delivery of high quality OneDrive features through functional validation, developing automation and performing regression tests.

Windows Engineering Tools team

• Increased Windows 8’s Policheck bug-fix rate by 80% by simplifying Policheck efforts.
• Effectively collaborated with over 50 feature teams to optimize the customer feedback tool.
• Initiated, owned, and tested features for a central Windows component ownership website.
• Mentored a summer intern to develop a plugin for the feedback tool that helps parse the feedback data efficiently and stores it in the backend for reporting.

Windows Compliance Team

• Assisted leadership and deployment teams by generating web reports for progress appraisal on feature automation bugs and jobs.
• Initiated and created a website to centrally view Windows Division-wide accessibility data.
• Enhanced Windows 7’s install diagnosability by creating a deployment machine analyzer tool for the Windows 7 Install Fair.
• Developed UI automation tests that cut down sign-off times for compliance SKUs, and successfully validated special Windows compliance SKUs for XP SP3, Vista, and Windows 7.
• Drove sign-offs on the Media Restore Pack for XP SP3, Vista SP1, and SP2 by planning, prioritizing, and coordinating work across contractors and offshore employees.