Kandace Bartlett
Long Branch
Summary
Dynamic and results-driven professional with a strong background in customer service and team leadership at TA Express. Proven ability to enhance customer satisfaction through effective problem-solving and cash handling. Skilled in motivating teams and optimizing workflows, ensuring smooth operations during peak hours while maintaining high service standards.
Overview
8
8
years of professional experience
Work History
Shift Leader
TA Express
06.2023 - 04.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of dining area.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth service during peak hours.
- Handled cash and card payments accurately while minimizing discrepancies.
Cashier
SUBWAY®Restaurants
03.2018 - 08.2018
- Educated customers about menu items, promotions, and specials effectively.
- Supported inventory management by restocking supplies as needed throughout shifts.
- Adapted quickly to changing priorities and high-volume environments with ease.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Delivery Driver
Pizza Hut
03.2017 - 01.2018
- Delivered orders efficiently, ensuring timely service to enhance customer satisfaction.
- Navigated designated routes using GPS technology to optimize delivery times.
- Maintained cleanliness and organization of vehicle for safety compliance.
- Communicated effectively with team members to coordinate order pickups and deliveries.
- Assisted in training new drivers on operational procedures and safety protocols.
- Monitored inventory levels of delivery supplies, reporting shortages promptly to management.
- Handled customer inquiries and resolved issues to foster positive experiences.
- Implemented best practices for route planning, contributing to improved delivery efficiency.
Cashier
Whataburger
02.2016 - 10.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of dining area.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth service during peak hours.
- Handled cash and card payments accurately while minimizing discrepancies.
Education
High School Diploma -
Panola Charter School
Carthage, TXSkills
Positive attitude
Timeline
Shift Leader
TA Express
06.2023 - 04.2024
Cashier
SUBWAY®Restaurants
03.2018 - 08.2018
Delivery Driver
Pizza Hut
03.2017 - 01.2018
Cashier
Whataburger
02.2016 - 10.2016
High School Diploma -
Panola Charter School