Kandace Bartlett
Long Branch
Summary
Dynamic and results-driven professional with a strong background in customer service and team leadership at TA Express. Proven ability to enhance customer satisfaction through effective problem-solving and cash handling. Skilled in motivating teams and optimizing workflows, ensuring smooth operations during peak hours while maintaining high service standards.
Overview
8
8
years of professional experience
Work History
Shift Leader
TA Express
Carthage, TX
06.2023 - 04.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of dining area.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth service during peak hours.
- Handled cash and card payments accurately while minimizing discrepancies.
Cashier
SUBWAY®Restaurants
Carthage, TX
03.2018 - 08.2018
- Educated customers about menu items, promotions, and specials effectively.
- Supported inventory management by restocking supplies as needed throughout shifts.
- Adapted quickly to changing priorities and high-volume environments with ease.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Delivery Driver
Pizza Hut
Carthage, TX
03.2017 - 01.2018
- Delivered orders efficiently, ensuring timely service to enhance customer satisfaction.
- Navigated designated routes using GPS technology to optimize delivery times.
- Maintained cleanliness and organization of vehicle for safety compliance.
- Communicated effectively with team members to coordinate order pickups and deliveries.
- Assisted in training new drivers on operational procedures and safety protocols.
- Monitored inventory levels of delivery supplies, reporting shortages promptly to management.
- Handled customer inquiries and resolved issues to foster positive experiences.
- Implemented best practices for route planning, contributing to improved delivery efficiency.
Cashier
Whataburger
Carthage, TX
02.2016 - 10.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of dining area.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth service during peak hours.
- Handled cash and card payments accurately while minimizing discrepancies.
Education
High School Diploma -
Panola Charter School
Carthage, TXSkills
Positive attitude
Cash handling
Team leadership
Problem-solving
Customer service focus
Team motivation
Strong verbal and written communication
Training assistance
Creative problem solving
Customer service management
Team collaboration and leadership
Team supervision
Conflict resolution
Goal setting and tracking
Motivational leadership
Daily workflows
Timeline
Shift Leader
TA Express
06.2023 - 04.2024
Cashier
SUBWAY®Restaurants
03.2018 - 08.2018
Delivery Driver
Pizza Hut
03.2017 - 01.2018
Cashier
Whataburger
02.2016 - 10.2016
High School Diploma -
Panola Charter School