Kandace LeBlanc
Yachats,OR
Summary
Compassionate professional with extensive experience in customer service and healthcare transportation. Skilled in effective communication, assisting diverse individuals, and managing time-sensitive tasks while ensuring confidentiality. Committed to fostering positive guest experiences and maintaining a welcoming environment.
Overview
16
16
years of professional experience
Work History
Medical Courier
Samaritan Health Services
Newport, USA
02.2026 - Current
- Deliver medical supplies to healthcare facilities in a timely manner.
- Manage time-sensitive deliveries while maintaining organized routes, schedules, and priorities.
- Transport confidential materials, laboratory items, and biohazard waste safely and according to workplace procedures.
- Ensured safe transport of sensitive medical equipment and specimens.
- Communicate effectively with healthcare staff and team members, adapting to changing needs to support patient care.
- Work independently with strong attention to detail, reliability, and discretion.
- Maintain accurate delivery and pickup records to ensure compliance with healthcare regulations.
- Provided exceptional customer service during interactions with clients.
- Operate company vehicles while following all safety regulations and protocols.
Medical Transporter
ProMed Transport
Oregon, USA
10.2024 - 02.2026
- Delivered dependable non-emergency medical transportation, ensuring respectful and comfortable experiences for patients.
- Facilitated communication between patients, healthcare facilities, and coworkers with professionalism and compassion.
- Coordinated schedules and time-sensitive transportation needs, effectively adapting to daily changes.
- Demonstrated patience, dependability, and strong interpersonal skills in healthcare settings.
- Maintained professionalism and discretion when working with personal and sensitive information.
Behavior Technician
Kadiant
Salem, OR
09.2022 - 09.2024
- Implemented individualized treatment plans for clients with developmental disabilities.
- Conducted behavioral assessments to identify triggers and develop interventions.
- Utilized data collection tools to monitor behavior patterns and outcomes.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
- Documented client progress and maintained accurate records of therapy sessions.
- Enhanced communication skills through regular interactions with clients and families.
- Supported clients in developing self-help skills such as dressing, toileting, eating independently.
- Educated families on behavior management techniques and resources.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
Crew Member
Trader Joe's
Salem, USA
10.2018 - 09.2022
- Provided excellent customer service in a fast-paced retail environment.
- Created a friendly, welcoming customer experience through attentive service and positive communication.
- Guided customers in product selection and addressed inquiries to enhance their shopping experience.
- Processed transactions on the cash register. Managed refunds exchanges with accuracy and professionalism, ensuring customer satisfaction.
- Kept environment organized and clean while efficiently managing multiple tasks to support smooth operations.
- Stocked shelves with products to ensure availability for customers. and maintaining product displays.
- Ensured store areas were clean and organized for a pleasant shopping environment..
- Worked effectively with a team while also taking initiative to complete tasks independently.
- Educated customers about products and promotions effectively.
- Supported new crew members through training and orientation activities.
Team Member
Mother's Market & Kitchen
Costa Mesa, USA
08.2011 - 10.2018
- Delivered personalized customer service, assisting guests with purchases and product selections to enhance shopping experience.
- Organized department effectively while addressing customer needs and managing daily operations to ensure seamless service.
- Prioritized tasks, met deadlines, and maintained strong attention to detail in a busy environment.
- Maintained cleanliness of work environment and organization of deli display cases.
- Assisted customers with product selection and special requests.
- Prepared fresh juices and smoothies using high-quality ingredients.
- Operated juicing machines and blenders in a fast-paced environment.
- Assisted customers with menu selections and provided excellent service.
Team Member
Jamba Juice
Costa Mesa, USA
01.2011 - 11.2011
- Welcomed guests and delivered attentive service to enhance customer experience in a fast-paced environment.
- Prepared accurate orders and ensured a clean, organized store to promote a positive atmosphere.
- Engaged with guests to assess their needs and offered tailored recommendations to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
Helen Hunt Jackson Independent Studies
San Jacinto, CAReferences
References available upon request.
Timeline
Medical Courier
Samaritan Health Services
02.2026 - Current
Medical Transporter
ProMed Transport
10.2024 - 02.2026
Behavior Technician
Kadiant
09.2022 - 09.2024
Crew Member
Trader Joe's
10.2018 - 09.2022
Team Member
Mother's Market & Kitchen
08.2011 - 10.2018
Team Member
Jamba Juice
01.2011 - 11.2011
High School Diploma -
Helen Hunt Jackson Independent Studies