Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kandace Reeves

Allendale,Michigan

Summary

Dynamic server with extensive experience at several restaurants, excelling in customer service and conflict resolution. Proven ability to enhance guest satisfaction through effective communication and menu knowledge. Skilled in point of sale operations, consistently ensuring smooth transactions and fostering a welcoming environment for repeat business.

Overview

4
4
years of professional experience

Work History

Server

Leos coney island
Grand Rapids, MI
10.2023 - Current
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Followed health safety guidelines when preparing and serving food products.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Addressed complaints to kitchen staff and served replacement items.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.

Server

Cracker Barrel
Elkhart, IN
05.2023 - 08.2023
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Stayed informed about daily specials, new menu items, promotions.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Host

Wings Etc
Niles, MI
07.2022 - 05.2023
  • Assisted staff by serving food and beverages or bussing tables.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Greeted guests upon arrival and provided them with menus.
  • Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Inspected dining and serving areas for cleanliness and proper setup.

Team Member

Clothes Mentor
Mishawaka, IN
11.2020 - 10.2022
  • Greeted customers upon entering the store with friendly demeanor.
  • Maintained positive working relationship with fellow staff and management.
  • Operated cash registers to process payments from customers.
  • Addressed customer needs, responding to specific requests.
  • Handled customer feedback, implementing suggestions to improve the shopping experience.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Bagged or packaged purchases and wrapped gifts.

Education

High School Diploma -

Edwardsburg High School
Edwardsburg, MI
06-2023

Bachelor of Science - Psychology

Grand Valley State University
Allendale, MI

Skills

  • Point of sale operation
  • Cash handling
  • Customer service
  • Conflict resolution
  • Menu knowledge
  • Team collaboration

Timeline

Server

Leos coney island
10.2023 - Current

Server

Cracker Barrel
05.2023 - 08.2023

Host

Wings Etc
07.2022 - 05.2023

Team Member

Clothes Mentor
11.2020 - 10.2022

High School Diploma -

Edwardsburg High School

Bachelor of Science - Psychology

Grand Valley State University

Similar Profiles

CREATE PROFILE
Kandace Reeves