Kandace Sibert
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals. Eager to learn new skill sets and grow within the company. Compassionate, team player, reliable, and driven.
Overview
6
6
years of professional experience
Work History
Receptionist
Louisville East Post Acute
01.2023 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained visitor log for entering and leaving facility for security purposes.
- Organized, maintained and updated information in computer databases.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Clerk
Jeff's Donuts
10.2022 - 12.2022
- Greeted customers, helped customers choose donuts, customized donuts at customers request.
- Iced donuts neatly and efficiently for the display case.
- Handled card and cash transactions
- Answered th phone and handed any questions related to pricing, location, and pre- orders.
- Maintained a clean work space at icing station, front lobby, cases for donuts, and keeping the baking area clean by mopping, cleaning pans, mixers and all utensils used.
Togo Specialist/ Hostess
Outback Steak House
09.2022 - 11.2022
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Prepared restaurant delivery side station by assembling and arranging plastic takeout bags, boxes, condiments and utensils.
- Selected food from storage and serving areas to place food in takeout bags, serving trays and dishes.
- Utilized POS to record orders and special requests, relaying orders to kitchen staff.
- Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Adjusted food preparation methods in accordance with customer requests.
- Monitored food quality and freshness throughout day.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Pro
Pet Suites
05.2022 - 08.2022
- Cleaned rooms for boarding including dogs and cats.
- Walked, Fed, Managed at least 50 - 100 dogs.
- Supervised group play for the dog daycare ( up to 35 dogs ).
- Participated in 1 on 1 time with dog that were boarding.
- Evaluated dogs for group play.
Warehouse Packer
Best Buy Warehouse
09.2021 - 11.2021
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Operated tape machines, scales and label printers to package items correctly.
- Created shipping labels to complete daily order processing.
- Loaded merchandise into specific packages suited for product dimensions.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Organized items on racks, shelves and bins to maintain established order.
Loader
UPS
09.2020 - 04.2021
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Collaborated with team members to maintain efficient workflow.
- Followed all safety and security protocols to minimize risk of injury.
- Checked accuracy of product packaging and labeling, rectifying any issues.
- Operated scanning equipment to track orders and shipments.
- Lifted and slid packages weighing up to 80 pounds from the floor or conveyor belts to load into an air safe container for transport.
- " Walked off " each can before loading packages to ensure each container was safe to fly and had no damage or missing screws.
Hostess
Olive Garden Restaurant
08.2017 - 04.2018
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations by phone, answered customer questions, and informed guests of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Accommodated special seating requests for guests to enhance satisfaction.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Seated patrons based on guest preferences and seating availability.
- Opened and closed seating sections according to volume of guests.
Hostess, Busser, Food Runner
Cheddars Scratch Kitchen
03.2017 - 08.2017
- Reset and cleaned tables quickly to prepare for new customers.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Trained new staff in bussing and cleaning procedures.
- Cleaned and sanitized food preparation and serving areas.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Cleared tables immediately after guests left in preparation for next party.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Answered customer questions about hours, seating, and menu information.
Education
High School Diploma -
Southern Highschool
Louisville, KY06.2019
Skills
- Microsoft Office/ Powerpoint
- Restock Shelves
- Telephone Skills
- Call Transfers
- Greeting and Seating Clients
- Security Awareness
- Time Management
- Google Docs
- Data Inputting
- Sorting, Filing, Labeling
- Pet Care
- Cleaning
- Customer Service
- Quality Inspection
Timeline
Receptionist
Louisville East Post Acute
01.2023 - 07.2023
Clerk
Jeff's Donuts
10.2022 - 12.2022
Togo Specialist/ Hostess
Outback Steak House
09.2022 - 11.2022
Pro
Pet Suites
05.2022 - 08.2022
Warehouse Packer
Best Buy Warehouse
09.2021 - 11.2021
Loader
UPS
09.2020 - 04.2021
Hostess
Olive Garden Restaurant
08.2017 - 04.2018
Hostess, Busser, Food Runner
Cheddars Scratch Kitchen
03.2017 - 08.2017
High School Diploma -
Southern Highschool
Similar Profiles
Moridiat AjaniMoridiat Ajani
Registered Nurse, House Supervisor at Providence Louisville East Post AcuteRegistered Nurse, House Supervisor at Providence Louisville East Post Acute
Aminata YansanehAminata Yansaneh
Certified Nursing Assistant at East Bay Post AcuteCertified Nursing Assistant at East Bay Post Acute
Angela SantanaAngela Santana
HR Manager at East Bay Post Acute Health CenterHR Manager at East Bay Post Acute Health Center