Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kandace Walters

Shelby,MI

Summary

Dynamic professional with a proven track record at Nike.com, excelling in team leadership and conflict resolution. Skilled in patient care and vital signs monitoring, I enhance client independence and safety. Committed to improving processes and fostering collaboration, I ensure high-quality service and a positive environment for both clients and colleagues.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Home Health Aide

Families Matters
07.2023 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.

Mortgage Loan Processor Assistant

United Wholesale Mortgage
09.2024 - 03.2025
  • Checked credit reports for accuracy and identified any discrepancies or issues that could affect the loan application process.
  • Managed pipelines consistently, prioritizing tasks efficiently to meet tight deadlines without compromising quality or customer service levels.
  • Participated in ongoing training sessions to stay current with industry regulations and best practices.
  • Contributed to team success by proactively identifying areas of improvement within the mortgage processing workflow.

Supervisor

Nike.com
05.2021 - 11.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Administrator Assistant

The Law Center of Nathan French
03.2006 - 12.2012
  • Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed.
  • Managed confidential information with discretion, ensuring the privacy of sensitive documents.
  • Managed incoming mail and correspondence, distributing items as necessary while maintaining confidentiality of sensitive materials.
  • Maintained a professional office environment, ensuring cleanliness and proper organization of supplies.
  • Composed, edited and prepared correspondence and other department documents.
  • Performed routine clerical tasks by scanning, filing, and copying documents.

Education

Nursing

Macomb Community College
Warren, MI

Vascular Ultrasound Technology

Baker
Auburn Hills, MI

Skills

  • Patient care
  • Meal preparation
  • Personal hygiene assistance
  • Feeding assistance
  • Vital signs monitoring
  • First aid and safety
  • Mobility support
  • Care plan management
  • Recording vital signs
  • Client documentation

Certification

Cna

  • CNA - Certified Nurse Assistant

Timeline

Mortgage Loan Processor Assistant

United Wholesale Mortgage
09.2024 - 03.2025

Home Health Aide

Families Matters
07.2023 - Current

Supervisor

Nike.com
05.2021 - 11.2024

Administrator Assistant

The Law Center of Nathan French
03.2006 - 12.2012

Nursing

Macomb Community College

Vascular Ultrasound Technology

Baker

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Kandace Walters