Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kandace Young

Kandace Young

Georgetown,KY

Summary

Detail-oriented Coordinator with 11-year background in hospital and office settings. Expert in managing insurance process, maintaining patient accounts and liaising with insurance companies. Well-versed in Medicare, Medicaid, HMO and PPO insurance requirements.

Overview

12
12
years of professional experience

Work History

Insurance Coordinator

Kentucky Bariatric Institute
09.2023 - Current
  • Verified insurance and communicated coverage to staff and patients.
  • Assisted clients with understanding complex insurance policies, effectively addressing concerns or questions.
  • Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
  • Maintained up-to-date knowledge of insurance regulations, ensuring company compliance with current laws.
  • Obtained prior authorization and precertification for all Bariatric Procedures.
  • Managed a high volume of inbound calls, promptly resolving issues while providing accurate information on policies and procedures.

Executive Assistant

Continuing Care Hospital
10.2020 - 08.2023
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Organized and coordinated conferences and monthly meetings.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Continued to help with prior authorizations with the insurance team
  • Data entry for monthly reports

Insurance Coordinator

Continuing Care Hospital
10.2014 - 10.2020
  • Verified insurance and communicated coverage to staff and patients.
  • Managed a high volume of inbound calls, promptly resolving issues while providing accurate information on policies and procedures.
  • Assisted clients with understanding complex insurance policies, effectively addressing concerns or questions.
  • Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.

Unit Secretary

Continuing Care Hospital
06.2013 - 10.2014
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed incoming calls and directed to appropriate department.
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.

Education

High School Diploma -

Scott County High School
Georgetown, KY
06-2007

Skills

  • Insurance processes
  • Thorough understanding of Insurance Guidelines
  • Experienced with all Epic systems
  • Proficient with Excel, Word, Powerpoint
  • Experienced with Availity, Relay (Clearance Health), and multiple other insurance portals
  • Insurance claims processing
  • Verification of policy details
  • Detail Oriented
  • Strategic thinking skills
  • Attention to detail
  • Data Entry
  • Teamwork and collaboration
  • Coverage determination
  • Prior authorization processing
  • Recordkeeping organization

Timeline

Insurance Coordinator

Kentucky Bariatric Institute
09.2023 - Current

Executive Assistant

Continuing Care Hospital
10.2020 - 08.2023

Insurance Coordinator

Continuing Care Hospital
10.2014 - 10.2020

Unit Secretary

Continuing Care Hospital
06.2013 - 10.2014

High School Diploma -

Scott County High School
Kandace Young