Kandee Garza
Dallas,TX
Summary
Dynamic and reliable professional with a proven track record at Hilton Anatole Hotel, adept in enhancing customer experiences through expert knowledge of liquor, beer, and wine, and exceptional communication skills. Demonstrated ability to thrive in high-pressure environments, ensuring seamless service and team collaboration. I played a key role in elevating event experiences, demonstrating cleanliness and a commitment to personalized customer service.
Overview
2
2
years of professional experience
Work History
Bartender
Hilton Anatole Hotel
2023.06 - Current
- Served high customer volumes during special events, nights, and weekends while maintaining a clean and organized workspace, ensuring compliance with health and safety regulations.
- Enhanced customer experience by educating patrons about different types of alcohol, flavor profiles, and proper drink recommendations based on customer preferences.
- Obtained cash bank and managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new bartenders on mixing techniques, recipes, and proper customer service etiquette for consistent service quality.
Event Bartender
SER Steak + Spirits
2024.01 - Current
- Increased overall guest satisfaction by seamlessly handling special requests and dietary restrictions during cocktail creation.
- Assisted in event setup procedures by arranging bar stations and stocking necessary items in an orderly fashion.
- Effectively handled high-pressure situations during peak hours without compromising the quality of customer service or drink preparation.
- Contributed to successful marketing initiatives by collaborating with the team on promotional materials highlighting signature beverages.
- Ensured timely replenishment of bar supplies during events, maintaining a well-stocked inventory for seamless beverage service.
- Promoted a safe environment for guests by consistently monitoring alcohol consumption patterns and intervening when necessary.
Barista/Barback
Virgin Hotels
2022.03 - 2023.06
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Restocked ice, condiments, and snacks.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
Education
Bachelor of Science - Public Health
University of North Texas At Dallas
Dallas, TX05.2025
Skills
- Strong multitasking
- Clear and effective communication
- Outgoing Personality
- Cleanliness and hygiene
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Customer service expertise
Timeline
Event Bartender
SER Steak + Spirits
2024.01 - Current
Bartender
Hilton Anatole Hotel
2023.06 - Current
Barista/Barback
Virgin Hotels
2022.03 - 2023.06
Bachelor of Science - Public Health
University of North Texas At Dallas
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