Kandi Brown
Ocean Springs,United States
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Business Process Analyst 2
Ingalls Shipbuilding
10.2023 - Current
- Create and update reports and metrics utilized to track and assess departmental performance
- Create tools used in supporting Production Control employees with their day to day job responsibilities
- Early release all work orders that are outside of the 56 day schedule
- Assisted in facilitating ORION/IFS training classes for Production Control departmental employees
- Member of the 2024 Production Control Safety Action Team.
Ingalls Shipbuilding Talent Acquisition Representative 2
Jerry Pittman & Associates
03.2023 - 10.2023
- Coordinate with hiring managers to identify staffing needs
- Source potential candidates through various channels
- Plan interview and selection procedures, including screening calls, assessments and in-person interviews
- Attend job fairs and recruitment events.
Workforce Management Specialist
Beau Rivage Casino and Resort
09.2021 - 03.2023
- Create and implement weekly schedules for the property while making appropriate decisions and staffing level changes based on business needs
- Analyze staffing data provided by department and Finance to ensure appropriate staffing levels
- Adjust staffing needs based on special events, large party reservations, table games/slot tournaments while maintaining compliance with scheduling to include departments covered by collective bargaining agreements
- Ensure the timeliness of schedule creation and delivery to the standards as set out by the Director/Manager and expectations of the business unit
- Work with department heads to adjust staffing models and approve schedule changes independently as necessary
- Actively advise and provide guidance to the business units around scheduling, labor management and leave management
- Create job position requisitions to maintain adequate staffing levels
Records Clerk
The City of Gulfport
05.2019 - 07.2020
- Maintain the records filing system and database used to manage, access, and preserve electronic and paper records of all department activities
- Conduct background investigations for government and private agencies
- Assist in providing accurate and clear information to public and other departments
- Accept payments for public records requests and police reports while maintaining accuracy of cash drawer.
Player Services Supervisor
Silver Slipper Casino
05.2018 - 02.2019
- Audit and balance reports from all shifts
- Generate new business by signing up qualified guests for the Players' Club
- Create and issue new Player Services cards and promote the program and related promotions
- Assist in interviewing, hiring and training of new departmental employees
- Create and maintain departmental employee schedules, including PTO and other time off requests.
Insurance Sales Consultant
Progressive Insurance
07.2016 - 02.2017
- State licensed and trained to take inbound sales calls from potential customers about insurance rates and product
- Utilize strong relationship-building skills to provide an exceptional customer service experience by understanding insurance needs, and ensuring the customer receives the best products and coverages to meet those needs.
- Supported existing customers with timely renewals, policy adjustments, and claims assistance, ensuring long-term relationships.
Legal Process Assistant
Snohomish County District Court
08.2014 - 01.2015
- Assisted general public, defendants, attorneys, and law enforcement representatives in person and over the phone by answering questions and explaining court procedures
- Prepared and reviewed legal documents utilized in court proceedings
- Received, recorded and processed payment of court fines, bail, penalty assessments and fees
- Prepared time payment agreements, monitored payments and took appropriate action on past due accounts.
Quality Assurance Inspector/Aviation Boatswain's Mate Launch and Recovery Equipment Technician
United States Navy, USS Nimitz CVN-68
04.2012 - 05.2014
- Expertly led 38 Navy personnel in the completion of more than 500 maintenance actions and the restoration of 30 work spaces
- As Divisional Duty Section Leader, managed 25 duty personnel in 20 shipboard watches and 30 working parties
- Quality Assurance Inspector; superior technical acumen ensured the safe and accurate completion of more than 350 maintenance actions, resulting in a 99% equipment availability rate during major operational periods
- Conducted personnel qualification panel boards
- Created and facilitated Command Indoctrination training courses
- Trained and qualified personnel as Quality Assurance Inspectors.
Aviation Boatswain's Mate Launch and Recovery Equipment Technician
United States Navy, Naval Air Station Oceana
05.2009 - 04.2012
- Responsible for the career development, management and training of 35 personnel in the safe and efficient response to aircraft and mutual emergencies
- Ensured 100% airfield availability in support of nine carrier air wings, playing a vital role in the safe and successful completion of 46,000 mishap-free Field Carrier Landing Practices
- Divisional Career Counselor; resulted in the completion of 10 re-enlistments, 35 Perform to Serve submissions and 40 career development boards, leading to a 96% retention rate
- Chairperson for Sailor of the Quarter and Sailor of the Year panel interview boards
- Created and facilitated Naval Base orientation courses
- Maintained peak equipment readiness and contributed to the completion of over 6,300 corrective and preventative maintenance actions on eight sets of E-28 Arresting Gear engines, six Fresnal Lens Optical Landing Systems (FLOLS) and two Improved Fresnal Lens Optical Landing Systems (IFLOLS)
- Provided logistical support to more than 126 transient aircraft, manifested 6,449 personnel and safely handled over 24,666 tons of cargo.
Aviation Boatswain's Mate Launch and Recovery Equipment Technician
United States Navy, USS Theodore Roosevelt CVN-71
07.2003 - 05.2009
- Divisional Training Petty Officer; tracked and entered course work and correspondence for 242 Sailors
- Managed and trained 17 work center Training Petty Officers on the Personnel Qualification Standards (PQS) management system
- Conducted personnel qualification panel boards
- Assisted and coordinated with Naval Base facilitators in the scheduling of Aircraft Launch and Recovery training courses
- Created and facilitated Command Indoctrination training courses
- Scheduled 235 military/professional training courses and supervised the maintenance of 227 personnel training files, accounting for over 250 in-rate qualifications
- Operated and maintained aircraft launching equipment.
Education
Bachelor of Science in Business Administration -
Everglades University
Tampa, FL11.2020
College Degree in Pharmacy Technician -
Everest College
Bremerton, WA11.2015
Skills
- Data monitoring
- Effective Communication
- Presentation Skills
- Procedure updating
- Technical team interactions
- Process change management
- Project Management
- Adaptability and Flexibility
- Problem-solving aptitude
- Multitasking
- Reliability
- Time management abilities
Timeline
Business Process Analyst 2
Ingalls Shipbuilding
10.2023 - Current
Ingalls Shipbuilding Talent Acquisition Representative 2
Jerry Pittman & Associates
03.2023 - 10.2023
Workforce Management Specialist
Beau Rivage Casino and Resort
09.2021 - 03.2023
Records Clerk
The City of Gulfport
05.2019 - 07.2020
Player Services Supervisor
Silver Slipper Casino
05.2018 - 02.2019
Insurance Sales Consultant
Progressive Insurance
07.2016 - 02.2017
Legal Process Assistant
Snohomish County District Court
08.2014 - 01.2015
Quality Assurance Inspector/Aviation Boatswain's Mate Launch and Recovery Equipment Technician
United States Navy, USS Nimitz CVN-68
04.2012 - 05.2014
Aviation Boatswain's Mate Launch and Recovery Equipment Technician
United States Navy, Naval Air Station Oceana
05.2009 - 04.2012
Aviation Boatswain's Mate Launch and Recovery Equipment Technician
United States Navy, USS Theodore Roosevelt CVN-71
07.2003 - 05.2009
Bachelor of Science in Business Administration -
Everglades University
College Degree in Pharmacy Technician -
Everest College
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