Kandi Harper
Atlanta,Georgia
Summary
Motivated professional with a background in Business Analytics, Project Management, and Information Technologies. Experienced leader in creative teams, multimedia divisions, and corporate communications. Successful in implementing solutions across Media, Health, Financial/Banking, and Construction industries. Skilled project manager with a history of delivering impactful projects in diverse settings. Proficient in driving timelines and ensuring quality results through strategic planning. Collaborative, adaptable, and dedicated to team success and client satisfaction.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Interrelated Special Education Substitute Teacher
Atlanta Public Schools
01.2018 - Current
- Ensure student success through differentiated instruction
- Instructs students through lectures, discussions, visual aids, and other effective teaching methods for student comprehension
- Prepares lessons and outlines to use in class that effectively cover the material
- Administers various types of assessments to monitor students’ performance – behavior and other issues
- Attends faculty meetings and training sessions.
Census Field Manager
U.S. Department of Commerce
01.2020 - 01.2021
- Responsible for the management and deployment of a mobility platform for a fast-paced, outcome-based solution for the states of Georgia, Alabama, Mississippi, Louisiana, and Florida
- Managed the data collection and analyzed outcome for Decennial and Post Enumeration Surveys
- Responsible for creating and deploying implementation plans to include training staff, milestones, and quality data collection techniques
- Managed Surveys in compliance to the U.S
- Government policies and HQ Operational goals
- Collected and tabulated data using various methods including OCS, ROSCO, handheld devices, laptops, and paper
- Responsible for establishing analytical methodologies to meet Operational goals; scheduled and managed soft launches on sampling surveys, and documented results and findings to management
- Served as Recruiting Coordinator to implement newly created program called Mobile Questionnaire Assistant
- Responsible for budget, training staff, and launching MQA program
- Developed and executed a communication plan that included daily communications to Stakeholders, bi-weekly communications to direct reports, and daily communications to field staff on the progress of the data collections, work schedules and assignments
- Responsible for performance plans and management of a direct team of 26 project managers, including both technical and non-technical
- This is a full-time telework position with duty hours of 8:30 am – 5:00 pm
- During the pre-planning and implementation phase of the survey being flexible to meet deadlines can exceed these daily hours, including some travel and working weekends
- High Level government clearance required for this position.
Special Education Project Manager
Maxwell Menagerie Enterprises
01.2005 - 01.2020
- Responsible for planning, organizing and managing resources to bring about the successful completion of individualized educational plan goals and objectives with the both the Georgia public school system and local private schools
- Responsible for electronic document management, scheduling and collection
- Also advocate, cross-categorical therapist, and caretaker of special needs child
- Maintain effective public relations with the community within the office boundaries, such as the local news media, community leaders and organizations, and local government officials.
Permit Coordinator/Data Entry Administrator
Century Communities - Beacon Hill Staffing Group
01.2018 - 01.2018
- Maximize office productivity through proficient use of appropriate software applications and procedures
- Develop, assemble and manage reports and tracking requests to resolve permit backlogs or field agent request
- Initiate and complete permit related inquiries in person or on telephone with various jurisdictions and agencies
- Collaborate with developers, engineers and other office personnel to maintain customer confidence and corporate standards.
Work From Home Agent - Sales
Williams-Sonoma, Inc.
01.2017 - 01.2018
- Handle multiple tasks, such as, talking with and listening to clients while accessing, reading and inputting information into numerous applications
- Locate and interpret complex information from numerous databases
- Handle incoming calls, efficiently in an effort to resolve a variety of customer service inquiries
- Provide timely and accurate information reflecting a customer-oriented image for the company
- Maintain high levels of productivity and performance.
Logistics
Amazon
01.2016 - 01.2017
- Responsible for the workflow of materials throughout the warehouse and ensured the accuracy of all departmental and inter-departmental reports
- Ensured all orders and shipping quantities match picking documents through careful audit of said documents
- Ensured all materials received, properly identified, and distributed in a timely manner
- Verified, identified, sort, count and track all materials, utilizing the company management system to maintain accurate inventory records/information
- Advise management of cycle count variances/issues on a timely basis
- Assist in resolving any discrepancies
- Required.
Substitute Teacher
Fayette County Board of Education
01.2007 - 01.2010
- Responsibilities included planning, organizing, and presenting information and instruction to help students learn subject matter and skills that will contribute to their educational and social development while the classroom teacher is away
- Providing instruction which is compatible with the school and system-wide curricular goals; interacting effectively with students, co-workers, and parents; caring out non-instructional duties as assigned and/or as needed; adhering to established laws, policies, rules, and regulations; and following a plan for professional development.
Customer Account Manager
MBNA currently Bank of America
01.2004 - 01.2005
- Pro-actively Directed and expanded relationships with existing customers
- Analyzed clients’ financing needs to help determine what type of loans and investments would be suitable
- Directed the day-to-day activities such as driving all aspects of customer satisfaction
- Accurately identified clients’ goals, requirements and/or problems and developed strategies to resolve any issues
- Leveraged company resources to enhance clients’ overall experience including employees, products and services
- Leveraged available technologies and creative marketing to inform, education and further develop new and existing client relationships
- Provided monthly reports to senior management on client status.
Project Manager / Marketing Director
C.D. Moody Construction Company
01.2002 - 01.2004
- Advanced through a series of promotions, culminating in oversight company marketing division and 4-member creative team
- Pioneered concept and internet websites, direct mail campaigns and sales collateral for diverse clients and projects
- Developed public relations programs, created messaging and themes, implemented PR campaigns, and managed leads generated from results
- Interfaced with internal and external resources for fact-finding and message development
- Directed organization and established processes to create and maintain up-to-date qualifications and marketing management information systems
- Responsibilities also included working with technical contributors, consultants, business unit managers and support staff to respond to detailed request for proposals
- Provide group and individual training; monitor daily assignments; and provide advice and guidance to subordinate staff
- Tracked all project-level tasks, identified and mitigated risk, and communicated project status
- Performed interval interviews and wrote new job qualifications, gathering formation necessary to satisfy client requests on time
- Evaluated processes and procedures to ensure audit compliancy for business controls.
Project Estimator / Marketing Manager
SKANSKA USA
01.1999 - 01.2002
- Worked with technical contributors, sub-consultants, business unit managers and support staff to respond to detailed RFP’s
- Provided general business development support to facilitate client contact, including activities such as assembling information packages, organizing client workshops and special events, and maintaining marketing files
- Performed internal interviews to write new qualifications and gather information necessary to satisfy client requests on time
- Managed complete and timely entry of accurate and complete information in to the marketing management information system
- Directed production of deliverables associated with these efforts in conformance with the company standard
- Review and analyze cost, quality, and progress reports to assure operations are conducted within prescribed time/allocations, quality and cost-efficient standards.
Education
System Administration & Management Certificate – Cisco Network Administration -
Pacific Institute of Technology
12.2015
Masters of Business Administration, Technology Management -
University of Phoenix, Online Campus
09.2010
Bachelor of Science, Communications and Marketing -
Kennesaw State University
08.1998
Skills
- Microsoft Office 365 (SharePoint, Advanced Level for Excel, Word, Access, OneNote, PowerPoint, Publisher, Teams)
- Google Docs
- Microsoft Project
- Salesforce CRM, Salesforce Project Management
- Remote Communication Tools (Zoom, Skype, Dropbox, Adobe Connect, Google Suite)
- Instructional planning
- Classroom Organization
Certification
- Certified Cisco Network Associate (CCNA), 2015-08-01
- Certified Cisco Entry Network Technician (CCENT), 2015-08-01
Affiliations
- Girl Scouts of America, Troop Leader
Timeline
Census Field Manager
U.S. Department of Commerce
01.2020 - 01.2021
Interrelated Special Education Substitute Teacher
Atlanta Public Schools
01.2018 - Current
Permit Coordinator/Data Entry Administrator
Century Communities - Beacon Hill Staffing Group
01.2018 - 01.2018
Work From Home Agent - Sales
Williams-Sonoma, Inc.
01.2017 - 01.2018
Logistics
Amazon
01.2016 - 01.2017
Substitute Teacher
Fayette County Board of Education
01.2007 - 01.2010
Special Education Project Manager
Maxwell Menagerie Enterprises
01.2005 - 01.2020
Customer Account Manager
MBNA currently Bank of America
01.2004 - 01.2005
Project Manager / Marketing Director
C.D. Moody Construction Company
01.2002 - 01.2004
Project Estimator / Marketing Manager
SKANSKA USA
01.1999 - 01.2002
Masters of Business Administration, Technology Management -
University of Phoenix, Online Campus
Bachelor of Science, Communications and Marketing -
Kennesaw State University
System Administration & Management Certificate – Cisco Network Administration -
Pacific Institute of Technology
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