Kandice Alston
New York,NY
Summary
Proven Case Manager with a track record of developing comprehensive case plans that led to positive client outcomes at Women In Need Win. Skilled in problem-solving and relationship building, I excel in case documentation and advocating for client rights. My approach has consistently enhanced client access to community resources and support services.
Overview
10
10
years of professional experience
Work History
Case Manager
Women In Need Win
09.2023 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
Case Manager
Acacia
07.2021 - 09.2023
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Rehabilitation Specialist
QSAC
01.2019 - 08.2021
- Participated in ongoing professional development opportunities, staying current with best practices in the field of rehabilitation.
- Collaborated with interdisciplinary teams to ensure comprehensive treatment plans for optimal patient recovery.
- Empowered patients by teaching self-management techniques, promoting independence in daily activities.
- Implemented evidence-based interventions to maximize functional gains and minimize complications related to chronic conditions or disabilities.
- Developed educational materials for both internal staff training purposes as well as external resources for patients and families.
- Assisted clients in exploring career options and vocational goals.
- Assisted individuals with addressing disabilities and developing career plans.
Youth Counselor
Mercy First
07.2016 - 11.2018
- Monitored social interactions to promote positive social experiences for participants and prevent conflicts.
- Assisted in planning and executing daily schedules, ensuring smooth transitions between activities.
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
- Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
- Assisted youth in recognizing strengths and weaknesses, and guided development of personal and professional goals.
Direct Support Professional
United Cerebral Palsy of NYS
07.2014 - 09.2018
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Education
Regents High School Diploma - Medical Anthropology
August Martin HS
Queens, NY06.2019
Associate Of Applied Business - Business Administration
Plaza College
Forest Hills, NY06.2012
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Documentation And Reporting
- Relationship Building
- Positive Attitude
- Client Advocacy
- Community Resources
- Case Planning
- Case Management Tracking
- Case Needs Assessment
- Home Visits and Inspections
- Patient Assessment
- Annual Case Reviews
- Needs Assessment
Timeline
Case Manager
Women In Need Win
09.2023 - Current
Case Manager
Acacia
07.2021 - 09.2023
Rehabilitation Specialist
QSAC
01.2019 - 08.2021
Youth Counselor
Mercy First
07.2016 - 11.2018
Direct Support Professional
United Cerebral Palsy of NYS
07.2014 - 09.2018
Regents High School Diploma - Medical Anthropology
August Martin HS
Associate Of Applied Business - Business Administration
Plaza College
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