Kandice Bailey
Chickasha,Oklahoma
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. I also adapt at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I enjoy giving my all when it comes to my job and my work atmosphere. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
7
7
years of professional experience
Work History
Manager
Carnival Eats and Treats
Blanchard, OK
12.2016 - 02.2024
- Hired, trained, motivated and evaluated team members in order to maximize productivity levels.
- Provided ongoing training for new employees on safe food handling practices.
- Maintained records of food inventory, supplies, and equipment.
- Resolved customer complaints promptly in a professional manner.
- Managed inventory and rotated food products in storage to avoid spoilage and waste.
- Coordinated catering services for special events within the facility.
- Monitored actions of staff and customers to uphold health and safety standards.
- Investigated and resolved customer complaints concerning food quality and service.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Reviewed daily task list with employees and assigned tasks for completion.
Server
Interurban Restaurant
Chickasha, OK
01.2021 - 07.2022
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
Education
High School Diploma -
Epic One On One Charter High School
Oklahoma City, OK07-2021
Skills
- Staff Development
- Business Administration
- Marketing
- Strategic Planning
- Performance Management
- Operations Management
- Lead Generation
- Schedule Preparation
- Time Management
- Performance Evaluations
- Negotiation
- Customer Relationship Management (CRM)
- Cross-Functional Teamwork
- Verbal and Written Communication
- Team Leadership
- Staff Management
- Complex Problem-Solving
- Product Management
Timeline
Server
Interurban Restaurant
01.2021 - 07.2022
Manager
Carnival Eats and Treats
12.2016 - 02.2024
High School Diploma -
Epic One On One Charter High School
Similar Profiles
Amanda MilnerAmanda Milner
General Business Manager at Square One Eats and TreatsGeneral Business Manager at Square One Eats and Treats
Cynthia CanniotoCynthia Cannioto
Manager of Operations at Casual Eats N' TreatsManager of Operations at Casual Eats N' Treats
Sheryl SmithSheryl Smith
Customer Service Specialist Manager at Treats And Eats CharlotteCustomer Service Specialist Manager at Treats And Eats Charlotte
Chet HittChet Hitt
President at Oh Hitt CorporationPresident at Oh Hitt Corporation
Zacharia BaxterZacharia Baxter
Platoon Sergeant at Oklahoma National GuardPlatoon Sergeant at Oklahoma National Guard