Kandice Kapas

Work History

Veterinary Technician

Dobson Ranch Animal Hospital And Grooming

11.2019 - Current

Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
Restrained animals to protect veterinarians from potential harm.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Conducted diagnostic tests such as blood work, x-rays, to aid in accurate diagnosis and treatment planning.
Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
Administered medications to animals in treatment and documented changes in condition.
Enhanced client satisfaction by providing compassionate care for pets during their appointments.
Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
Restocked surgical and office supplies to keep all necessary materials easily accessible.
Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
Processed new patients and updated client records with key information using standardized registration systems and encrypted databases
Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
Triaged incoming patients to determine treatment needs and urgency of care.
Improved patient care by assisting veterinarians in diagnosing and treating animals.
Recorded symptoms and documented medical observations to inform treatment decisions.
Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
Performed dental cleanings under the supervision of a veterinarian, promoting improved oral health for patients.
Educated pet owners on preventative care, significantly reducing incidence of common diseases.
Facilitated stress-free visits for pets and owners with calm and patient demeanor.
Implemented new system for tracking patient vaccinations, resulting in better compliance with vaccination schedules.
Documented patient history and treatment details, maintaining accurate and up-to-date medical records.
Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.

Assistant Manager

Papa Murphy's Take And Bake Pizza

02.2014 - 10.2016

Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Generated repeat business through exceptional customer service.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Increased sales through effective merchandising strategies and targeted promotions.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Improved customer satisfaction by resolving complaints and inquiries promptly.

House Cleaner

Exectuclean

08.2010 - 10.2014

Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Maintained a safe working environment through proper use of cleaning products and equipment.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Dusted picture frames and wall hangings with cloth.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Delivered quality customer service to address urgent needs and cleaning requests.
Adhered to professional house cleaning checklist.
Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Operated electronic backpack vacuums and floor sweepers.

Summary

Overview

Work History

Veterinary Technician

Assistant Manager

House Cleaner

Education

Veterinary Assistant -

Skills

Timeline

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