Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives on tight schedules while producing impeccable code.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Vulnerability Web Application with Reporting Service SQL Database
Self-motivator gifted at finding reliable solutions for software issues and accustomed to working with cross-cultural, global teams.
Overview
24
24
years of professional experience
Work History
Senior Application Developer
CVS Caremark
04.2013 - 08.2023
Learned and shared knowledge of new technologies to support technically challenging projects and assume various responsibilities.
Drove continual improvement in systems operations by building tools and automation.
Managed software development and support using formal specifications, data flow diagrams and other design techniques.
Developed standardized work processes, tools and methodologies to improve quality and profitability.
Support for applications for Internal and External with 24/7 on call rotation
Documented technical workflows and knowledge to new hired employees
Reviewed existing programs to refine, reduce operating time and improve techniques.
Analyzed and developed technical solutions to meet business requirements.
Performed unit and comprehensive testing to drive functional and technical deliverables.
Implemented consistent coding practices.
Met with internal and external customers to develop relationships and foster co-innovation opportunities.
Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
Tested and deployed scalable and highly available software products.
Coordinated deployments of new software, feature updates and fixes.
Developer/Data Analyst
Advance
03.2009 - 04.2013
Designed, Maintains and enhanced application
Provide assistance to users in user application and tracing through real and perceived problems with application
Documenting application development progress and create user manuals
Developed custom reports for internal and external clients Sales trend
Client Support data conversions for Marketing and Sales
Provided Help Desk Support
Backup for Network Administrator Creating user accounts and permission Active Directory
Identified, analyzed and interpreted trends or patterns in complex data sets in summarized customized reports to present to Stakeholders Utilized data visualization tools to effectively communicate data
Contributed to codebase on virtual machines
Participated in requirements meetings to understand business needs.
Upheld security and confidentiality of documents and data within area of responsibility.
Analyzed transactions to build logical business intelligence model for real-time reporting needs.
Implemented code solutions to answer analytic questions and test and assess new methods.
Analyzed data to identify root causes of problems and recommend corrective actions.
Provided technical support for troubleshooting analytics and reporting issues.
Collaborated with stakeholders to identify business needs and data sources.
Updated and developed scripts and queries to extract and analyze data from multiple sources.
Generated ad-hoc reports to evaluate specific business requirements.
Documented effective and replicable methods for extracting data and organizing data sources
Optimized data access and storage to improve performance of analytics systems
Designed intuitive graphic user interfaces to improve user experience
Developer
Nation City Bank
05.2008 - 09.2009
Tested programs and databases to identify issues and make necessary modifications
Discussed issues with team members to provide resolution and apply best practices
Updated old code bases to modern development standards, improving functionality
Maintained SharePoint Org Chart
EPS SharePoint site management and security
Coordinated with project management on database development timelines.
Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
Technical Support for applications and group tools 24/7 rotation
Designed intuitive graphical user interfaces to improve user experience
Application Developer
Waxman Industrial Group
06.2008 - 07.2009
Resolved system test and validation problems to provide normal program functioning.
Wrote code for database applications.
Updated technical documentation, product specifications and technical training materials.
Created mobile app to provide mobile functionality for Sales team
Delivered support training to help customers learn key features of applications.
Used ASP.NET, JavaScript and SQL, HTML, XML,SQL Reporting created custom components to develop new applications.
Collaborated with multidisciplinary teams to design and implement new technology features.
Corrected, modified and upgraded software to improve performance.
Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
Built databases and table structures for web applications.
Deployments of new software, feature updates and fixes.
Designed and developed forward-thinking systems that meet user needs and improve productivity.
Tested and deployed scalable and highly available software products.
Designed and implemented scalable applications for data extraction and analysis.
Designed SQL Reports Service for employee productivity
Moss workflow and document library
Design and wrote code Mobile Application for Sales
Design and wrote code Mobile Application Web Quality Assurance application
Programmed Windows Email System
Updated AS400 Using LINK Server
Built SQL Database
Created Training and User Manuals
Installed and Designed Company SharePoint site integrated .NET custom components
Converted Excel Timesheet to web application
Backup for Network Administrator maintained Servers, fixed errors, patching, Installation software and new hardware.
Wrote code for database applications
Designed and developed application scripts for test scenarios
Updated technical documentation, product specifications and technical training materials
Delivered support training to help customers learn key features of applications
Created software applications in test-driven development environment
Participated in design and planning exercises for future software rollouts
Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements
Programmer/Hardware Support Technician
Hattie Larlham
05.2003 - 07.2009
Created Network Security Macromedia
Created Reports SQL and Crystal Reports
Created Databases, Stored Procedures, tables, views, triggers
Coded and maintained Casetrakker Case Management software
Developed/coded in VB, VB Script, XML, HTML, Java Script
Purchased Hardware
Installed VOIP Voicemail Systems
Maintained and track Hardware Inventory
Coded VB Script for Casetrakker
Data Modification using XML in Casetrakker
Software Installation and Support
Hardware Installation Support
Investigated hardware product issues involving materials and software and devised solutions.
Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
Maintained detailed documentation through all phases of development, testing and analysis to enhance organizational productivity.
Responded to customer inquiries and provided technical assistance over phone and in person.
Diagnosed and troubleshot hardware, software and network issues.
Researched and identified solutions to technical problems.
Configured hardware, devices, and software to set up work stations for employees.
Created user accounts and assigned permissions.
Strategically implemented new computer projects and hardware installations to improve workflow for [1000] employees
Installed and configured operating systems and applications.
Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
Installed, configured and maintained computer systems and network connections.
Tested new software and hardware prior to deployment
Web Developer/Programmer
Hattie Larlham
05.2005 - 11.2006
Used critical thinking skills, decisive judgment and worked with minimal supervision.
Developed and maintained web applications following specifications provided.
Tested server code to validate code changes.
Incorporated database technologies into coding projects.
Created web site to sale products
Created Database to track IT inventory
Design and Coded reports using SQL and Crystal Reports
Coded and Maintain Casetrakker Case Management Software
Converted VB,Access and Excel
Designed intuitive graphical user interfaces to improve user experience.
Translated customer requirements into written use cases.
Updated old code bases to modern development standards, improving functionality.
Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
IT Intern
Hattie Larlham
03.1999 - 05.2002
Created training manuals
PC Hardware repair imaging & Staging PCs PC installation
Server Deployment and Support
Network Maintain
Served as backup for staff members, responding to system failure and maintenance emergencies.
Followed detailed operational process and procedures to appropriately analyze, escalate and assist in remediation of information security incidents.
Responded to customer inquiries and provided technical assistance over phone and in person.
Patch Management
Linked computers to network and peripheral equipment.
Performed troubleshooting to correct computer hardware and software malfunctions.
Used diagnostic tools to identify hardware failures and replace non-functional components.
Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Recommended new and replacement hardware and software purchases.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
Help Desk Coordinator
Installed Right Fax
Supported IT department in handling technology rollout and maintenance.
Installed application software and upgrades, virus protection, and drivers.
Tested systems to identify root causes to problems and uncover bugs.
Maintained inventory records and documentation for equipment in database.
Replaced defective components and upgraded office equipment per technology plan
Collaborated to assist support protocol development and offered consultation based on cross-functional knowledge
Helped department set up equipment for meetings, events and operations
Shadowed personnel to learn appropriate methods for solving customer issues and troubleshooting technical problems
Researched problems and used technical documentation to apply solutions
Determined and resolved printer and networked copier outages
Education
Bachelor of Science - Management Information Systems
The University of Akron
Akron, OH
05.2005
Associate of Business Information Systems - Business Management