Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Kandice Leonard

senior Application Developer
Cuyahoga Falls,OH

Summary

  • Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives on tight schedules while producing impeccable code.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Detail-oriented team player with strong organizational skills. Handle multiple projects simultaneously with a high degree of accuracy.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Vulnerability Web Application with Reporting Service SQL Database
  • Self-motivator gifted at finding reliable solutions for software issues and accustomed to working with cross-cultural, global teams.


Overview

24
24
years of professional experience

Work History

Senior Application Developer

CVS Caremark
04.2013 - 08.2023
  • Learned and shared knowledge of new technologies to support technically challenging projects and assume various responsibilities.
  • Drove continual improvement in systems operations by building tools and automation.
  • Managed software development and support using formal specifications, data flow diagrams and other design techniques.
  • Developed standardized work processes, tools and methodologies to improve quality and profitability.
  • Support for applications for Internal and External with 24/7 on call rotation
  • Documented technical workflows and knowledge to new hired employees
  • Reviewed existing programs to refine, reduce operating time and improve techniques.
  • Analyzed and developed technical solutions to meet business requirements.
  • Performed unit and comprehensive testing to drive functional and technical deliverables.
  • Implemented consistent coding practices.
  • Met with internal and external customers to develop relationships and foster co-innovation opportunities.
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
  • Tested and deployed scalable and highly available software products.
  • Coordinated deployments of new software, feature updates and fixes.

Developer/Data Analyst

Advance
03.2009 - 04.2013
  • Designed, Maintains and enhanced application
  • Provide assistance to users in user application and tracing through real and perceived problems with application
  • Documenting application development progress and create user manuals
  • Developed custom reports for internal and external clients Sales trend
  • Client Support data conversions for Marketing and Sales
  • Provided Help Desk Support
  • Backup for Network Administrator Creating user accounts and permission Active Directory
  • Identified, analyzed and interpreted trends or patterns in complex data sets in summarized customized reports to present to Stakeholders Utilized data visualization tools to effectively communicate data
  • Contributed to codebase on virtual machines
  • Participated in requirements meetings to understand business needs.
  • Upheld security and confidentiality of documents and data within area of responsibility.
  • Analyzed transactions to build logical business intelligence model for real-time reporting needs.
  • Implemented code solutions to answer analytic questions and test and assess new methods.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Provided technical support for troubleshooting analytics and reporting issues.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Updated and developed scripts and queries to extract and analyze data from multiple sources.
  • Generated ad-hoc reports to evaluate specific business requirements.
  • Documented effective and replicable methods for extracting data and organizing data sources
  • Optimized data access and storage to improve performance of analytics systems
  • Designed intuitive graphic user interfaces to improve user experience

Developer

Nation City Bank
05.2008 - 09.2009
  • Tested programs and databases to identify issues and make necessary modifications
  • Discussed issues with team members to provide resolution and apply best practices
  • Updated old code bases to modern development standards, improving functionality
  • Maintained SharePoint Org Chart
  • EPS SharePoint site management and security
  • Coordinated with project management on database development timelines.
  • Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
  • Technical Support for applications and group tools 24/7 rotation
  • Designed intuitive graphical user interfaces to improve user experience

Application Developer

Waxman Industrial Group
06.2008 - 07.2009
  • Resolved system test and validation problems to provide normal program functioning.
  • Wrote code for database applications.
  • Updated technical documentation, product specifications and technical training materials.
  • Created mobile app to provide mobile functionality for Sales team
  • Delivered support training to help customers learn key features of applications.
  • Used ASP.NET, JavaScript and SQL, HTML, XML,SQL Reporting created custom components to develop new applications.
  • Collaborated with multidisciplinary teams to design and implement new technology features.
  • Corrected, modified and upgraded software to improve performance.
  • Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
  • Built databases and table structures for web applications.
  • Deployments of new software, feature updates and fixes.
  • Designed and developed forward-thinking systems that meet user needs and improve productivity.
  • Tested and deployed scalable and highly available software products.
  • Designed and implemented scalable applications for data extraction and analysis.
  • Designed SQL Reports Service for employee productivity
  • Moss workflow and document library
  • Design and wrote code Mobile Application for Sales
  • Design and wrote code Mobile Application Web Quality Assurance application
  • Programmed Windows Email System
  • Updated AS400 Using LINK Server
  • Built SQL Database
  • Created Training and User Manuals
  • Installed and Designed Company SharePoint site integrated .NET custom components
  • Converted Excel Timesheet to web application
  • Backup for Network Administrator maintained Servers, fixed errors, patching, Installation software and new hardware.
  • Wrote code for database applications
  • Designed and developed application scripts for test scenarios
  • Updated technical documentation, product specifications and technical training materials
  • Delivered support training to help customers learn key features of applications
  • Created software applications in test-driven development environment
  • Participated in design and planning exercises for future software rollouts
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements

Programmer/Hardware Support Technician

Hattie Larlham
05.2003 - 07.2009
  • Created Network Security Macromedia
  • Created Reports SQL and Crystal Reports
  • Created Databases, Stored Procedures, tables, views, triggers
  • Coded and maintained Casetrakker Case Management software
  • Developed/coded in VB, VB Script, XML, HTML, Java Script
  • Purchased Hardware
  • Installed VOIP Voicemail Systems
  • Maintained and track Hardware Inventory
  • Coded VB Script for Casetrakker
  • Data Modification using XML in Casetrakker
  • Software Installation and Support
  • Hardware Installation Support
  • Investigated hardware product issues involving materials and software and devised solutions.
  • Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
  • Maintained detailed documentation through all phases of development, testing and analysis to enhance organizational productivity.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Researched and identified solutions to technical problems.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Created user accounts and assigned permissions.
  • Strategically implemented new computer projects and hardware installations to improve workflow for [1000] employees
  • Installed and configured operating systems and applications.
  • Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
  • Installed, configured and maintained computer systems and network connections.
  • Tested new software and hardware prior to deployment

Web Developer/Programmer

Hattie Larlham
05.2005 - 11.2006
  • Used critical thinking skills, decisive judgment and worked with minimal supervision.
  • Developed and maintained web applications following specifications provided.
  • Tested server code to validate code changes.
  • Incorporated database technologies into coding projects.
  • Created web site to sale products
  • Created Database to track IT inventory
  • Design and Coded reports using SQL and Crystal Reports
  • Coded and Maintain Casetrakker Case Management Software
  • Converted VB,Access and Excel
  • Designed intuitive graphical user interfaces to improve user experience.
  • Translated customer requirements into written use cases.
  • Updated old code bases to modern development standards, improving functionality.
  • Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
  • Collaborated on stages of systems development lifecycle from requirement gathering to production releases.

IT Intern

Hattie Larlham
03.1999 - 05.2002
  • Created training manuals
  • PC Hardware repair imaging & Staging PCs PC installation
  • Server Deployment and Support
  • Network Maintain
  • Served as backup for staff members, responding to system failure and maintenance emergencies.
  • Followed detailed operational process and procedures to appropriately analyze, escalate and assist in remediation of information security incidents.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Patch Management
  • Linked computers to network and peripheral equipment.
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Recommended new and replacement hardware and software purchases.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
  • Help Desk Coordinator
  • Installed Right Fax
  • Supported IT department in handling technology rollout and maintenance.
  • Installed application software and upgrades, virus protection, and drivers.
  • Tested systems to identify root causes to problems and uncover bugs.
  • Maintained inventory records and documentation for equipment in database.
  • Replaced defective components and upgraded office equipment per technology plan
  • Collaborated to assist support protocol development and offered consultation based on cross-functional knowledge
  • Helped department set up equipment for meetings, events and operations
  • Shadowed personnel to learn appropriate methods for solving customer issues and troubleshooting technical problems
  • Researched problems and used technical documentation to apply solutions
  • Determined and resolved printer and networked copier outages

Education

Bachelor of Science - Management Information Systems

The University of Akron
Akron, OH
05.2005

Associate of Business Information Systems - Business Management

The University of Akron
Akron, OH
05.2000

Skills

  • Application Development ,New Features Development
  • Continuous Integration Software
  • Interface Design and Implementation
  • System Documentation
  • Software Application Testing
  • Systems Thinking, Knowledge Base
  • Application Development and Implementation
  • Client Needs Assessment
  • Performance and Scalability Optimization
  • Quality Assurance
  • HTML and XML
  • Security Planning
  • Produce Clean Code
  • Manage Programs
  • Requirements Gathering Specifications, Analysis, Project Specifications
  • Scripting Languages: SQL, NET, JavaScript, VB Script, VB, C, AS400,AJAX, Java,LINQ, CSS,AWS, Google Cloud, Batch File, PowerBuilder,XQuery,Powershell, Geo Coding
  • Software System Maintenance, Update Software and Software Customizations
  • Validate Code
  • Debugging, Troubleshooting, Bug Fixes
  • SOAP and Restful Web Services
  • Debug Software
  • Web Programming
  • Best Practices and Methodologies
  • Security Debugging
  • Android Software Development
  • Studying Scrum
  • UI/UX
  • Studying Become Maven
  • Created NET Packages
  • Mission Critical Applications
  • SDLC Processes
  • Evaluate User Requirements
  • Systems Development Methodology
  • Code reviews
  • NET development
  • Agile
  • Database programming and Database Management Software and Efficient Data Management

Timeline

Senior Application Developer

CVS Caremark
04.2013 - 08.2023

Developer/Data Analyst

Advance
03.2009 - 04.2013

Application Developer

Waxman Industrial Group
06.2008 - 07.2009

Developer

Nation City Bank
05.2008 - 09.2009

Web Developer/Programmer

Hattie Larlham
05.2005 - 11.2006

Programmer/Hardware Support Technician

Hattie Larlham
05.2003 - 07.2009

IT Intern

Hattie Larlham
03.1999 - 05.2002

Bachelor of Science - Management Information Systems

The University of Akron

Associate of Business Information Systems - Business Management

The University of Akron
Kandice Leonardsenior Application Developer