Kandice Valentine
Midlothian,VA
Summary
Experienced nursing leader with a proven track record of driving excellence in patient care and improving efficiency through independent and collaborative leadership. Seeking to expand successful patient outcomes beyond the traditional clinical setting. Adaptable to changing environments, skilled in strategic planning, patient teaching, and regulatory compliance, consistently delivering impactful results. Spearheaded initiatives that elevated overall facility quality measures to a 5-star rating, leveraging strong communication skills and clinical operations management. Expertise in healthcare regulations compliance and patient care assessment, fostering multidisciplinary team collaboration to significantly enhance patient satisfaction and outcomes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Director of Nursing, RN
Lakewood Manor
09.2021 - 10.2024
- Review of hospital referrals to ensure facility appropriateness, proper utilization of benefits, medication cost and treatment plan
- Perform regular review of patient records to ensure adequate delivery of care using clinical best practices and ensure compliance with regulatory guidelines
- Improved facility overall quality measures rating to 5 stars with Centers for Medicare and Medicaid Services
- Evaluated work performance of nursing personnel to determine wage increases and implement discipline.
- Reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Established new policies and updated existing policies to improve standard of care for patients.
- Performed rounds to observe care and interview staff, residents, and families.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Worked closely with administration to develop and implement best practices to improve patient outcomes.
- Served as a liaison between nursing leadership, hospital administration, medical staff, allied health professionals, patients, families, and other stakeholders to ensure effective communication and collaboration.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions post nursing and rehab care.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Assistant Director of Nursing
The Laurels of University Park
08.2020 - 09.2021
- Assists in the development and implementation of facility action plans and survey compliance
- Developed comprehensive care plans for patients, ensuring optimal health outcomes and patient satisfaction.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Performed rounds to observe care and interview staff, residents, and families.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Served as a role model for nursing staff by demonstrating exceptional clinical skills, ethical behavior, and commitment to continuous learning.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Created customized care plans, working with physicians and families to assess and meet individual patient needs.
- Defined testing protocols, quality assurance initiatives and facility policies and procedures.
- Collaborated with staff, management, and external groups to coordinate patient care.
Charge-nurse/ Weekend Supervisor
The Laurels of University Park
01.2018 - 08.2020
- Provide a line of communication to Administrative Staff during weekend day and evening hours
- Collaborated with other healthcare professionals to provide quality patient care.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Supervised and managed daily scheduling, tasking, and administration.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Streamlined nursing workflows for increased efficiency and improved patient outcomes.
- Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
Unit Manager
The Laurels of University Park
01.2013 - 01.2018
Charge-nurse, Evening Nurse Supervisor and Unit Manager
Envoy
01.2006 - 01.2013
Education
Associate of Science - Nursing
Medical Career Institute
Midlothian, VA07.2020
Non degree Diploma - Practical Nursing
Medical Career Institute
01.2006
Skills
- Strong verbal and technical communication
- Leadership and Guidance
- Quality Improvement
- Nurse Education and Training
- Staff recruitment and retention
- Policies Compliance Enforcement
- Process Improvements
- Healthcare Regulations Compliance
- Clinical Operations Management
- Long-Term Care
- Critical Thinking
- Documentation And Reporting
- Multidisciplinary team collaboration
- Clinical Leadership
- Case Management
- Chronic Disease Management
- Risk Management
- Discharge and Transfer Procedures
- Clinical staffing
- Patient Care Assessment
- Patient education and counseling
- Medicare Compliance
- Nursing Operations Management
- Utilization Management
Certification
- RN License
- BLS Certification
- Certified Dementia Practitioner
- CDC Certified Nursing Home Infection Preventionist
- VOHRA wound certification
Nursinglicenses
RN, 01/25, VA
Timeline
Director of Nursing, RN
Lakewood Manor
09.2021 - 10.2024
Assistant Director of Nursing
The Laurels of University Park
08.2020 - 09.2021
Charge-nurse/ Weekend Supervisor
The Laurels of University Park
01.2018 - 08.2020
Unit Manager
The Laurels of University Park
01.2013 - 01.2018
Charge-nurse, Evening Nurse Supervisor and Unit Manager
Envoy
01.2006 - 01.2013
Non degree Diploma - Practical Nursing
Medical Career Institute
Associate of Science - Nursing
Medical Career Institute
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