KANDIE ZAYED
Beloit
Summary
Manager
Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill the role at your company. Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Experienced with managing project timelines, resources, and stakeholder communications efficiently. Utilizes problem-solving skills to address project challenges and ensure smooth execution. Track record of implementing project management best practices to deliver quality outcomes.
Overview
25
25
years of professional experience
Work History
Services Project Coordinator
Lowe's
05.2023 - Current
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Developed strong relationships with clients, leading to repeat business for the company.
- Evaluated project specifications prior to beginning work, ensuring that all necessary tools were available onsite before commencing installations.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Manager
Advanced America
02.2006 - 09.2008
- Accomplished financial objectives by forecasting requirements and initiating corrective actions
- Offered constructive feedback to team members, boosting overall job performance
- Reduced workplace safety or health hazards by enforcing work practices and procedures
- Managed expense and investment budgets to meet business operating plans
- Collaborated with staff to develop and carry out processes, resulting in improved performance
- Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles
- Assigned, prioritized and delegated tasks and responsibility to departmental employees
- Counseled and disciplined employees, driving performance improvement
Assistant Manager
Cardinal Market
02.2000 - 11.2006
- Interviewed potential job candidates and made hiring recommendations to general manager
- Resolved customer complaints and handled refunds and returns to promote satisfaction
- Managed company orders, expenditures and sales to meet budget and revenue targets
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties
- Organized company merchandise and displays to increase brand awareness and product sales
Education
Medical Assistant -
Spencerian
Louisville, Kentucky06.2005
Skills
- Customer Relationship Management
- Verbal and Written Communication
- Staff Management
- Finance and Accounting Operations
- Job Assignments
- Issue and Conflict Resolution
- Customer service
- Conflict resolution
- Remote team
- Productivity Performance
- Managing Appointments
- Managing Cash
- Social Media Platforms
- Overseeing Employees
- Managing Files and Records
- Scheduling and Coordinating
- Managing Terminations
- Configuration and Management
- Schedule Preparation
- Budget Controls
- Managing Reception
- Problem-solving
- Project coordination
- Time management
- Detail-oriented
Timeline
Services Project Coordinator
Lowe's
05.2023 - Current
Manager
Advanced America
02.2006 - 09.2008
Assistant Manager
Cardinal Market
02.2000 - 11.2006
Medical Assistant -
Spencerian
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