Kandiss Brown
Newport News,VA
Summary
Reliable worker with strengths in customer relations and problem-solving. Team player offering several years of experience. Adept at filing documents, updating logs and resolving team conflicts.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
2006
2006
years of post-secondary education
Work History
Hotel lead laundry attendant
Great Wolf Lodge
Williamsburg, NV
08.2018 - Current
- Operated industrial laundry equipment for efficient cleaning of linens and towels.
- Sorted and categorized laundry items for proper washing and drying processes.
- Maintained cleanliness and organization of laundry facilities at Great Wolf Lodge.
- Inspected finished laundry for quality assurance before distribution to guest areas.
- Managed inventory of cleaning supplies and materials for daily operations.
- Kept work area neat, clean and organized at all times.
- Assisted in training new staff on laundry procedures and equipment usage.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
- Followed safety regulations while operating machinery.
- Inspected laundry for damage or stains to repair or pre-treat.
- Maintained records of all laundry services provided in logbooks.
- Provided excellent customer service at all times.
- Supervised daily operations to ensure efficient workflow and productivity.
- Coordinated staff schedules to optimize resource allocation and coverage.
- Trained new employees on safety protocols and operational procedures.
- Monitored inventory levels to ensure adequate supplies for production needs.
- Directed and supervised team of 15 employees in daily operations.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Education
Diploma -
Everest College
NEWPORT NEWS, VA 08.2011 - 06.2012
Woodside High
NEWPORT NEWS, VASome College (No Degree) - Criminal Justice
Virginia Union University
Richmond, VASkills
- Industrial laundry operation
- Equipment maintenance
- Quality assurance
- Inventory management
- Customer service
- Staff training
- Time management
- Problem solving
- Safety procedures
- Workplace cleanliness
- Professionalism
- Document management
- Attention to detail
- Effective communication
- Organization
- Filing experience
Affiliations
Vacation Bible school teacher
Nursing home mimistry
Timeline
Hotel lead laundry attendant
Great Wolf Lodge
08.2018 - Current
Diploma -
Everest College
08.2011 - 06.2012
Woodside High
Some College (No Degree) - Criminal Justice
Virginia Union University