Kandra Mastrogiovanni
West Bend,WI
Summary
Adept at route planning and maintaining a safe driving record, I leveraged skills in vehicle maintenance and delivery scheduling to enhance operational efficiency at FedEx Ground. My proactive approach and ability to foster customer relationships resulted in significant service improvements, showcasing hard and soft skills in a results-driven environment. Hardworking Package Delivery Driver possessing meticulous driving record and in-depth knowledge of road and driving rules. Friendly individual adapts to driving conditions to drive company vehicle and deliver packages and parcels to assigned customers. Extensive experience handling all aspects of cargo and package sorting and handling and delivery.
Overview
8
8
years of professional experience
Work History
FedEx Home Delivery Driver
Fed Ex Ground
11.2023 - Current
- Fostered positive working relationships with regular customers.
- Lifted, lowered, and carried packages typically weighing 50 pounds throughout regular course of delivery.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Minimized company liability and risks to loads by obeying traffic laws.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Inspected load security and checked for damages.
- Delivered packages to customer doorsteps and business offices.
- Verified daily deliveries against shipping instructions before delivering to customers.
Screen Print Operator
Serigraph
07.2019 - 04.2024
- Prepared screens by removing unnecessary accessories and applying protections to adjacent surfaces.
- Held or positioned spray guns to direct spray onto articles.
- Custom mixed colors to match customers' desired color.
- Primed, painted, varnished and lacquered surfaces.
- Determined paint flow, viscosity and coating quality using visual inspections and viscometers.
- Provided supervisor with daily status report on all job tasks and workers' duties.
Machine Operator
Rexnord
07.2017 - 08.2021
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Adjusted machines to increase productivity for runs.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Met production targets and tight deadlines by collaborating closely with team members.
- Prepared reports and technical documentation of day-to-day production processes.
- Maintained organized work area by cleaning and removing hazards.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Made sure that products were produced on time and are of good quality.
Assembly Line Worker
Fed Ex Ground
10.2015 - 10.2017
- Boxed, labeled, loaded and unloaded items to semi and home delivery trucks.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Monitored production to determine adherence to schedule and minimize delays.
Delivery Driver
DoorDash
06.2019 - Current
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
Sales Associate
Kohl's Department Stores
11.2012 - 02.2015
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
Home Improvement Contractor
Mr.Andersons Home Repair
01.2008 - 04.2009
- Completed remodeling of residential bathrooms, kitchens and basements.
- budget and financing needs.
- Assembled and fastened materials to make framework or props, using glue, dowel pins and hand tools.
- Measured and marked cutting lines on materials, using rulers, pencils, chalk and marking gauge.
- Negotiated purchases and service contracts for over projects, greatly reducing overall costs %.
Education
High School Diploma -
Custer High School
5075 N Sherman Blvd, Milwaukee Wi, 5320906.2008
Skills
- Route Planning
- Returns processing
- Merchandise Restocking
- Deadline Management
- Workplace Safety
- Hazardous waste disposal
- Hand-Eye Coordination
- Stress Tolerance
Timeline
FedEx Home Delivery Driver
Fed Ex Ground
11.2023 - Current
Screen Print Operator
Serigraph
07.2019 - 04.2024
Delivery Driver
DoorDash
06.2019 - Current
Machine Operator
Rexnord
07.2017 - 08.2021
Assembly Line Worker
Fed Ex Ground
10.2015 - 10.2017
Sales Associate
Kohl's Department Stores
11.2012 - 02.2015
Home Improvement Contractor
Mr.Andersons Home Repair
01.2008 - 04.2009
High School Diploma -
Custer High School
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