Kandrea Chambers
Louisville,KY
Summary
Dynamic healthcare professional with extensive experience at Commonwealth Pain and Spine, excelling in patient support and team management. Proven track record in reducing Medicaid denials through innovative plan implementation. Strong communication and medical terminology skills enhance patient interactions and operational efficiency. Committed to fostering a collaborative and productive work environment.
Overview
12
12
years of professional experience
Work History
Patient Support Supervisor
Commonwealth Pain and Spine
10.2017 - 07.2025
- Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
- Trained and mentored new employees in registration department, answered questions and provided insight on patient services.
- Researched and implemented new Medicaid plans, which helped to reduce number of denials by [Number]%.
- Developed highly effective communication, interpersonal, and active listening skills, which were used for interacting with people of all different backgrounds and cultures.
Human Resources Specialist
ResCare Residential Services
05.2016 - 10.2017
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Patient Intake Specialist
RecoverCare
03.2013 - 08.2016
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Supported office staff and operational requirements with administrative tasks.
- Enhanced office productivity by handling high volume of callers per day.
- Completed intake assessment forms and filed clients' charts.
Education
Associate of Applied Science - Medical Assisting Administrative
Daymar College
KY08-2010
Skills
- Healthcare
- Medical terminology
- Appointment scheduling
- Team management
- Workforce
Timeline
Patient Support Supervisor
Commonwealth Pain and Spine
10.2017 - 07.2025
Human Resources Specialist
ResCare Residential Services
05.2016 - 10.2017
Patient Intake Specialist
RecoverCare
03.2013 - 08.2016
Associate of Applied Science - Medical Assisting Administrative
Daymar College
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