Kandy Clark
Liberty,NC
Summary
I am skilled at 10 key calculator, I also have computer skills such as purchase orders, billing, Statements, bidding jobs for Contracting sales and Utility Sales, purchasing products. I also have Secretary and Receptionist skill {Switch Board}, I am exceptional with numbers and being able to multitask various duties.
Overview
33
33
years of professional experience
Work History
Shift Lead Manager
Boddie-Noell Enterprises Inc.
11.2022 - Current
- Analyzed sales data to identify trends and opportunities for growth, driving revenue increases through targeted marketing initiatives.
- Facilitated effective communication within the team by conducting regular meetings and encouraging an open-door policy approach.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coordinated special events or promotions to increase foot traffic during slow periods, boosting overall sales figures throughout the year.
- Defined operational metrics to evaluate efficiency of processes and procedures.
- Coordinated project workflows for departments.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Tracked receipts, employee hours, and inventory movements.
Waitress Supervisor
Central Cafe
03.2003 - 09.2017
- Bussed and reset tables to keep dining room and work areas clean.
- Implemented staff training programs focusing on food allergy awareness, reducing instances of allergic reactions among restaurant guests.
- Collaborated with management to develop seasonal menus incorporating popular dishes based on customer feedback surveys collected after each meal service period.
- Streamlined the ordering process for customers by implementing a new menu layout and training staff on upselling techniques.
- Trained staff members on use of POS system.
- Contributed to revenue growth through effective management of guest reservations, seating arrangements, and special event bookings.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Managed food resources, memorized orders, and coordinated customer service.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
Administrative Office Specialist
Rigby Electric Supply, Inc.
03.1991 - 06.2003
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Volunteered to help with special projects of varying degrees of complexity.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Assisted development and implementation of new administrative procedures.
- Performed research to collect and record industry data.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed inventory levels to ensure adequate office supplies were always available while minimizing costs through strategic purchasing decisions.
- Processed incoming mail, answered phones and greeted and assisted visitors.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Improved customer satisfaction with timely communication and effective problem-solving skills in addressing inquiries or concerns.
- Ensured smooth office transitions during relocations through meticulous planning involving furniture moves, equipment setups, and utility transfers.
- Maintained a professional and welcoming office atmosphere by greeting visitors, answering phone calls promptly, and addressing any in-person inquiries with courtesy.
- Scheduled office meetings and client appointments for staff teams.
- Managed filing system, entered data and completed other clerical tasks.
- Created and maintained databases to track and record customer data.
- Expedited daily mail distribution to appropriate departments by sorting incoming correspondence efficiently upon receipt.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Processed incoming and outgoing mail and packages according to established procedures.
Education
Cake Baking And Decorating
Nash Community College
Rocky Mount, NC05.1996
Cosmetology
Edgecombe Community College
Rocky Mount, NC10.1988
GED -
Nash Technical College
Rocky Mount, NC01.1988
Skills
- Assigning Work
- Safety Procedures
- Accurate money handling
- Interpreting Job Specifications
Timeline
Shift Lead Manager
Boddie-Noell Enterprises Inc.
11.2022 - Current
Waitress Supervisor
Central Cafe
03.2003 - 09.2017
Administrative Office Specialist
Rigby Electric Supply, Inc.
03.1991 - 06.2003
Cake Baking And Decorating
Nash Community College
Cosmetology
Edgecombe Community College
GED -
Nash Technical College
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