Summary
Overview
Work History
Education
Skills
Timeline
Kandy Hooley

Kandy Hooley

Midwest City,OK

Summary

Driven professional with a track record of enhancing customer satisfaction and student performance at NPO-Team Offset and Mid-Del Schools Oklahoma. Excelled in cleanliness maintenance and developed impactful student support strategies, demonstrating exceptional teamwork and stress tolerance. Achieved increased graduation rates and reduced behavioral incidents, showcasing a blend of hard and soft skills.

Overview

9
9
years of professional experience

Work History

Concessions Worker

NPO-Team Offset
01.2021 - Current
  • Consistently provided friendly service to promote better customer engagement.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
  • Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Maintained clean, organized workspace according to operational standards.
  • Communicated with customers to prepare food items and drinks, complying with requests and preferences.
  • Ensured compliance with health and safety regulations through regular cleaning and sanitization tasks.

Student Support Specialist

Mid-Del Schools Oklahoma
08.2015 - Current
  • Improved overall student performance with the use of data-driven progress monitoring tools.
  • Facilitated peer mentorship programs encouraging positive relationships among students.
  • Established partnerships with local organizations providing additional resources for students in need.
  • Increased graduation rates through targeted academic advising and personalized learning plans.
  • Contributed to school improvement initiatives by participating in professional development opportunities and sharing best practices with colleagues.
  • Assisted students in developing effective time management skills leading to improved academic outcomes.
  • Enhanced student support by developing and implementing tailored intervention strategies.
  • Supported students'' emotional well-being through individualized counseling sessions and group workshops on topics such as stress management, self-esteem, and conflict resolution.
  • Reduced behavioral incidents by establishing a positive behavior support system in collaboration with colleagues.

Education

Elementary Education

MACU, Moore, Oklahoma

Skills

  • Customer Service
  • Cleanliness Maintenance
  • Professionalism and Courtesy
  • Teamwork orientation
  • Stress Tolerance
  • Reliable and punctual
  • Organized multi-tasker
  • Engaging personality
  • Proven leader
  • Multitasking and Organization
  • Collaboration and Teamwork

Timeline

Concessions Worker - NPO-Team Offset
01.2021 - Current
Student Support Specialist - Mid-Del Schools Oklahoma
08.2015 - Current
MACU - , Elementary Education
Kandy Hooley