Kandy Rodriguez
Buckley,WA
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
7
7
years of professional experience
Work History
Hiring Manager
Ashley Furniture Homestore
Joplin, MO
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
- Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
- Developed relationships with potential job candidates to promote effective communication throughout hiring processes.
- Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements
- Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 5-10 new employees
Office Manager
Reliable Commercial Refrigeration
Buckley, WA
10.2021 - Current
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Sourced vendors for special project needs and negotiated contracts
- Updated reports, managed accounts and generated reports for company database
- Prepared meeting rooms and materials and recorded important information
Office Assistant
Gem Shavings LLC.
Auburn, WA
06.2021 - 10.2021
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Developed correspondence letters, memos and emails.
- Verified accuracy of business records by consistently updating customer information.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Executed record filing system to improve document organization and management
- Informed and supported business leaders through consistent communication and administrative support duties
Clerk/Office Administrator
Kenedy Country Inn
Kenedy, TX
04.2015 - 06.2017
- Interacted with customers by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Delivered clerical support by handling range of routine and special requirements.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Trained new employees on administrative procedures, company policies and performance standards.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Routed business correspondence, documents and messages to correct departments and staff members
- Edited documents to keep company materials free of grammar errors
Assistant Manager
Best Western Hotel
Beeville, TX
06.2008 - 03.2012
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored security and handled incidents calmly.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Recognized staff for contributions to company success to foster engagement and increase productivity
Education
No Degree - Psychology
Walden University-online
Minneapolis, MN06.2030
No Degree - Criminal Justice/Office Assistant Program
Butte College
Oroville, CA05.2030
GED -
Las Plumas High School
Oroville, CA1988
Skills
- Interviewing and Prescreening
- Administering Disciplinary Procedures
- Health and Safety Programs
- Hiring and Firing
- Customer Accounts Management
- Human Resources Allocation
- Active Listening
- Customer Interaction
- Intuit QuickBooks
- Customer Satisfaction
- Onboarding, Training and Development
- Inbound Phone Calls
Timeline
Office Manager
Reliable Commercial Refrigeration
10.2021 - Current
Office Assistant
Gem Shavings LLC.
06.2021 - 10.2021
Clerk/Office Administrator
Kenedy Country Inn
04.2015 - 06.2017
Assistant Manager
Best Western Hotel
06.2008 - 03.2012
Hiring Manager
Ashley Furniture Homestore
No Degree - Psychology
Walden University-online
No Degree - Criminal Justice/Office Assistant Program
Butte College
GED -
Las Plumas High School
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