Kandy Saiz
Eden,TX
Summary
I have worked with CCH for 7 years, in my time here I have worked on the floor as EVS employee, trained EVS employees, done inventory and supply ordering for EVS as well. I also have done QA reports for EVS, I still have most of the monthly paperwork files that I created for the EVS department on my computer.
Overview
6
6
years of professional experience
Work History
Receptionist
CCH Hospital
11.2017 - Current
- Handled cash transactions and maintained sales and payments records accurately.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
- Maintained confidentiality of information regarding clients and company.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Routed incoming mail and messages to relevant personnel without delay.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled assignments independently with good judgement and critical thinking skills.
- Collected payments, processed transactions and updated relevant records.
- Corresponded with clients through email, telephone, or postal mail.
- Compiled information from files and research to satisfy information requests.
- Answered phone promptly and directed incoming calls to correct offices.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Reduced incoming call response time by implementing an effective call routing system.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
High School Diploma -
Eden High School
Eden, TX05.2001
Skills
- Records Maintenance
- Greeting and Seating Clients
- Record preparation
- Mail distribution
- Basic Math
- Professional Demeanor
- Data Entry
- Service-oriented mindset
- Problem-Solving
- Meeting Preparation
- File Management
- Data inputting
- Call Answering and Routing
- Inventory Management
- Security understanding
- Microsoft Office
- Customer/Client relations
- Basic accounting
- Office Management
- Visitor and Customer Relations
- Documentation And Reporting
- Customer Complaint Resolution
- Mail handling
- Word Processing
- Appointment Scheduling
- Multi-line telephone operation
- Meeting Support
- Team Collaboration
- Organization skills
- Time Management
- Tech-Savvy
- Relationship Building
- Attention to Detail
- Information Protection
- Report Preparation
- Computer Proficiency
- Payment Processing
- Multi-Line Telephone Systems
- Telephone skills
Timeline
Receptionist
CCH Hospital
11.2017 - Current
High School Diploma -
Eden High School
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