Kandyce Sparks
Oceanside,CA
Summary
Assistant Manager of Operations with extensive experience in visual merchandising, quality assurance, and sales coordination. Proven track record in boosting customer satisfaction, improving product quality, and streamlining processes. Strong skills in operational planning, team leadership, and developing stakeholder relationships, bringing a proactive approach to advancing company success.
Overview
15
15
years of professional experience
Work History
Assistant Manager of Operations
Wood's Western
01.2024 - Current
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Coordinated with General Manager in different operational issues and promotional activities.
- Implemented safety protocols to maintain a secure work environment for employees.
- Developed strong relationships with suppliers, resulting in improved product quality and delivery times.
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
- Conducted regular staff meetings to foster open communication, teamwork, and feedback exchange among team members.
Visual Merchandiser Manager
Boot Barn
09.2021 - Current
- Enhanced store aesthetics by designing eye-catching visual displays and window presentations.
- Trained and supervised junior visual merchandisers, fostering a team-oriented environment focused on creativity and innovation.
- Streamlined inventory management process, implementing effective organization systems for easy access to products.
- Reduced stock loss by implementing effective security measures within displays, ensuring high-value items were prominently yet securely showcased.
- Improved overall store appearance through consistent maintenance of clean, organized displays that showcased products effectively.
- Evaluated store traffic patterns, optimizing product placement to maximize visibility and drive sales growth.
- Collaborated with store managers to develop tailored visual merchandising strategies for optimal customer engagement.
Quality Assurance Clerk/ QA Manager Assistant
One World Beef
03.2022 - 12.2023
- Handled confidential and proprietary information and daily reports
- Managed tasks assigned daily by the quality assurance manager and other management
- Monitoring daily facility metrics using excel and distribution
- Work closely with QA Manager and prep for BRC, CCOF Organic, and all different customer audits and visits coming into the facility
- Would notify regulatory agencies; USDA of Overtime request and other weekly monitoring required by various agencies
- Instrumental in passing companies first unannounced BRC audit and Heart Sac audits including animal welfare
- Annually amending the HACCP & Prerequisite programs.
- Daily reporting, Filing and Documentation
- Perform random audits to identify, research, and process quality issues
- Develop quality standards, conducting test, and identifying issues in the production floors in the company's products and services
- Maintain communication with all management and all outside vendors
- Flexible and multitasking to meet needs of the company
- other duties as assigned
- Improved overall customer satisfaction by promptly addressing complaints and resolving product concerns.
- Identified root causes of recurring issues, implementing corrective actions to prevent future occurrences.
- Streamlined QA processes for increased efficiency, implementing new testing methods and procedures.
- Provided training to staff on best practices for maintaining product quality throughout the production process.
- Examined products for imperfections and defects.
- Followed standard operating procedures for inspections and tests.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Trained other workers in inspection and testing procedures.
- Followed safety protocols while handling hazardous materials.
Sale Coordinator
Desert Show Pigs
01.2010 - 01.2022
- Sale preparation for auction
- Create and distribute information to community and past buyers for current years sale
- Make copies of all paperwork and prepare auction Tcards
- Assist load in of animals to sale pens and marked correctly
- Handle all paperwork and train other people to help as well
Education
GED -
Imperial Valley College
Imperial, CA06.2024
Skills
- Employee Supervision
- Scheduling and Coordination
- Operational planning
- Training and mentoring
- Team player, problem solving, communication skills
- Organized and very good customer service
- Attendance, accuracy, and punctuality
- Enthusiastic and takes pride into her work ethic
Additional Information
Refrences:
Patrick Fierro: 909-231-5539
Dana Mendoza: 760-970-3206
Kelly Jackson: 760-455-2667
Shannon Johnston: 760-791-9739
Timeline
Assistant Manager of Operations
Wood's Western
01.2024 - Current
Quality Assurance Clerk/ QA Manager Assistant
One World Beef
03.2022 - 12.2023
Visual Merchandiser Manager
Boot Barn
09.2021 - Current
Sale Coordinator
Desert Show Pigs
01.2010 - 01.2022
GED -
Imperial Valley College
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