Summary
Skills
Work History
Education
Certification
Overview
Kane Soto

Kane Soto

Business Analyst
Middleton,ID

Summary

Strategic and results-driven business leader with over 15 years of experience in operations management, business analysis, and team leadership across high-growth corporate and field environments. Adept at driving cross-functional alignment, streamlining complex workflows, and leading data-informed initiatives that improve efficiency, reduce cost, and support scalable growth. Demonstrated success managing large teams and building collaborative partnerships with senior leadership to execute high-impact programs. Combines a deep understanding of operational execution with a passion for empowering teams and delivering strategic outcomes.

Skills

  • Vendor Management
  • Supply Chain Management
  • Supplier Monitoring
  • Team Leadership
  • Lean Manufacturing and Design
  • Systems Implementations
  • Data analysis
  • Project management
  • SQL proficiency
  • KPI tracking
  • Quality assurance

Work History

Business Analyst II

Amazon
03.2024 - Current
  • Led global audit automation project for WFS Compliance Funnel Excellence Reporting, eliminating 37 manual audits and freeing 3,282 hours annually; managed a 7-member international team including BI engineers, analysts, and Germany-based quality leadership.
  • Piloted “Project Fast Pass” rehire training bypass initiative projected to benefit 56,000 candidates; developed executive-facing dashboard to evaluate financial viability and track program success metrics.
  • Contributed to resolution of 835+ SIM tickets and development of 74+ new automations, helping streamline workflows and improve team efficiency; supported efforts that maintained 100% favorable Connections scores in Manager Satisfaction and Inclusion.
  • Supported development and maintenance of 10 dashboards serving 625 unique users and generating 8,400+ YTD views; dashboards included the EU D1 Register and Contact Us tracking platform with 590,000+ unique visits across 17 countries.
  • Assisted in cost optimization initiatives that reduced AWS daily charges by 340% (from $62 to $24), saving $13,000 annually; contributed to a hiring cost model that highlighted efficiencies in automated vs. manual paths.
  • Collaborated on time-to-hire reduction efforts in Germany, decreasing hiring time from 41.9 to 29.9 days; supported automation projects that eliminated over 30,000 hours of manual work annually.

Program Manager II

Amazon
06.2022 - 03.2024
  • Developed and executed 25 daily audits to monitor ~20,000 candidate communications (calls/SMS) across the U.S., Canada, and Mexico; utilized advanced Excel and SQL to ensure messaging accuracy in Work Force Staffing.
  • Manually performed high-volume communication audits for 12 months, investing 4 hours daily; engineered and launched an AWS QuickSight dashboard that automated 22 audits, reducing workload by 3.5 hours per day and increasing data visibility.
  • Led international audit development for the UK and Germany, coordinating with cross-functional, multi-national teams spanning Idaho, California, Tennessee, Seattle, Ireland, Spain, and Germany to ensure global compliance standards.
  • Served as sole contributor in remote Program Manager II role; applied technical acumen and data-driven insights to optimize audit processes, reduce human error, and improve candidate experience across North America and Europe.

Operations Manager II

Amazon
09.2020 - 06.2022
  • Conducted shift planning for 635 hourly employees to achieve daily operational objectives; report status to Senior Operations Manager
  • Monitored building production efficiency and coordinated labor changes as necessary to process daily average of 250K units
  • Directly supervised, lead and trained 3 entry level managers and 103 hourly associates
  • Balance Outbound production across 2.4M square feet by communicating building objectives and partnering with section leaders to achieve daily KPI's
  • Monitor 4 miles of Outbound conveyance systems valued over $1.5M; coordinate maintenance activities with Outbound objectives to mitigate production downtime
  • Communicated labor planning, production capacity and building operational status with Sr. Regional Manager's each quarter during shift; conduct prior day shift, pre-shift planning and measure shift planning accuracy; current daily average is 98.3% accurate for headcount and 94.6% for production rate
  • Developed and implemented company procedures that effectively reduced job site accidents by 58%.
  • Facilitated training for 346 employees.

Munitions Operations Manager

Idaho Air National Guard
09.2014 - Current
  • Oversee Munitions stockpile of 3K+ to include receipt, storage and dissemination of items throughout
  • Supervise document control procedures are followed by 57 munitions personnel
  • Ensure all State and Federal safety regulations for munitions are followed for consumption and disposal
  • Establish inventory control procedures and perform monthly, quarterly and annual audits
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Led daily, weekly and monthly coaching, counseling and feedback sessions with 3 frontline supervisors

Operations Manager

WiFi-Ranger
07.2018 - 08.2020
  • Directed and manage all aspects of production facility, to include personnel management, raw material acquisition, inventory forecasting, quality assurance, movement of freight, customer service escalation and product accuracy on WiFi Ranger Website
  • Established positive and effective communication among staff of 27 and organization leadership, reducing miscommunications and missed deadlines.
  • Research and implement process improvement measures following ISO 9000, Six Sigma and Kaizen principles
  • Drove Quality Assurance initiatives and drafted manufacturing SOPs
  • Constructed forecasts for U.S and foreign suppliers with extended lead times that resulted in 0 production delays for 2 years
  • Reduced freight costs by 40% in first year and negotiated with 3rd party distributors to eliminate freight costs in second year
  • Utilized Six Sigma principles to lower man power requirements by 37% and increase production output by 57%
  • Increased customer satisfaction by increasing shipment times to same day shipping or next day shipping to website customers
  • Oversaw training and onboarding process for all newly hired employees within Operations.
  • Mentored and supported 27 Operations employees to create strong workplace culture and reduction of attrition rate to 3%

Brand Manager

Flagship Premium Food Group
10.2015 - 06.2018
  • Managed all aspects of own brands and private label items for production facilities with Walmart, Sam’s Club, and Kroger
  • Communicate with buyers, processed reports, revenue projections, and forecasted sales to ensure replenishment orders are met demands for 7,000+ locations
  • Create and send forecasts to 3rd party vendor manufacturing facilities and audit safety stock levels
  • Managed inventory stock levels for 250 products valued at $15M at seven different 3PL warehouses located nationwide; moved 50,000 cases of product monthly
  • Monitor production schedules and issue production recommendations based on demand to Flagship’s production facility
  • Created Excel reporting documents for Sr. Executives for analysis and presented information to stakeholders
  • Produced monthly reports using advanced Excel spreadsheet functions.

Airborne Communications Operator

United States Air Force
02.2012 - 09.2014
  • Monitor aircraft within specific airspace using radar to minimize delays and maximize safety and efficiency
  • Operate radio equipment and all emergency frequencies to communicate with ships, aircraft and respond to distress calls
  • Complete and review daily activity reports and records for clarity and completeness in order to maintain Federal regulations
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.

Maintenance Operations Supervisor

United States Air Force
03.2006 - 03.2012
  • Organize and plan work assignments and equipment allocations to meet transportation, operations and production goals
  • Inspect and maintain records to ensure all vehicles, equipment, and facilities are free of defects and follow Federal regulations
  • Inventoried warehouse stock on monthly, quarterly and annual basis for 2K+ line items valued at $10M+
  • Traced item history to determine reason for discrepancies between inventory and stock control records.
  • Motivated and managed performance, activities, and responsibilities of 40+ Inventory Control Team members

Education

MBA - Operations and Supply Chain Management

Colorado Technical University, Colorado Springs, CO
07.2018

Bachelor of Science - Business Administration, Project Management

Colorado Technical University, Colorado Springs, CO
02.2016

Associate of Applied Science - Airborne Operations

Community College of The Air Force, Montgomery, AL
05.2014

Associate of Applied Science - Munitions Systems Technology

Community College of The Air Force, Montgomery, AL
02.2012

Certification

Six Sigma - Green Belt - 2022

AWS Cloud Practitioner - In Progress

Overview

19
19
years of professional experience
1
1
Certificate