Kane Taylor
North Augusta,SC
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
10
10
years of professional experience
Work History
Sole Proprietor
The Head Shed
05.2014 - Current
- Business management: daily operations, monitoring inventory, optimizing purchasing to minimize costs and maximize profitability.
- Customer Service and Sales: providing exceptional customer service, using product expertise to help clients make informed purchases.
- Compliance and Regulations: maintaining understanding of local and state regulations governing sales of tobacco products, smoking accessories and pharmaceuticals.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations
Realtor Sales Associate
Douglas Lane/Shannon Rollings
02.2018 - 12.2022
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Compared recently sold area properties to determine competitive market prices.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
Sales Representative
Busby's
03.2018 - 04.2021
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Used CRM database to track referral and appointment data.
- Listened to customer needs to identify and recommend best products and services.
- Exceeded sales goals for 2018 and 2019.
Manager
Finch and Fifth
02.2014 - 03.2018
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
Education
Some College (No Degree) - Business Administration
American InterContinental University
Schaumburg, ILSkills
- Goal Setting
- Sales Development
- Team Member Motivation
- Originality and Creativity
- Closing Procedures
- Post-Sales Support
- Business-to-Business Sales
Timeline
Sales Representative
Busby's
03.2018 - 04.2021
Realtor Sales Associate
Douglas Lane/Shannon Rollings
02.2018 - 12.2022
Sole Proprietor
The Head Shed
05.2014 - Current
Manager
Finch and Fifth
02.2014 - 03.2018
Some College (No Degree) - Business Administration
American InterContinental University
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