Summary
Work History
Education
Skills
Timeline
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Kane Thomas

Wimauma,FL

Summary

Proven track record in enhancing customer satisfaction and enrollment rates, notably with Eastern Connecticut State University. Skilled in First Aid and renowned for reliability, I excel in adapting to change and improving processes. Achieved significant outcomes in both educational and aviation sectors by leveraging strong work ethic and customer service excellence.

Work History

Flight Attendant

Southwest Airlines
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
  • Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.

Assistant Director of Admissions

Eastern Connecticut State University
  • Increased enrollment rates by implementing strategic marketing campaigns and targeted recruitment initiatives.
  • Assisted prospective students with admissions by processing paperwork, arranging and conducting campus tours and conducting follow-up activities.
  • Established partnerships with local high schools and community colleges to promote transfer opportunities, increasing incoming transfer student numbers.
  • Coordinated and participated in campus recruitment events, orientation programs and open houses.
  • Developed Type marketing campaigns to relay school's mission to prospective parents and students.
  • Explained admissions processes, educational programs, financial assistance, and student services to over Number potential students.
  • Analyzed applicant data to identify trends in demographics, enabling more targeted outreach efforts to underrepresented populations.

Assistant Director of Admissions

State University of New York at Cobleskill
  • Reduced application processing times by identifying areas of inefficiency and implementing procedural improvements within the office workflow.
  • Analyzed applicant data to identify trends in demographics, enabling more targeted outreach efforts to underrepresented populations.
  • Established partnerships with local high schools and community colleges to promote transfer opportunities, increasing incoming transfer student numbers.
  • Explained admissions processes, educational programs, financial assistance, and student services to over Number potential students.
  • Improved communication between Admissions Office and prospective students by implementing a CRM system to track inquiries and applications.

Admissions Counselor

Saint Leo University
  • Coordinated campus visits for prospective students and their families, showcasing the institution''s facilities, programs, and resources.
  • Increased enrollment rates by organizing and participating in college fairs, open houses, and information sessions.
  • Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.
  • Delivered engaging presentations about the college/university at various off-campus events such as high school visits or conferences.

Education

BS - Urban Affairs& Natural Resource Development

University of Rhode Island
Kingston, RI
05.1983

Skills

  • Customer Service
  • Strong Work Ethic
  • First Aid
  • Reliability and punctuality

Timeline

BS - Urban Affairs& Natural Resource Development

University of Rhode Island

Flight Attendant

Southwest Airlines

Assistant Director of Admissions

Eastern Connecticut State University

Assistant Director of Admissions

State University of New York at Cobleskill

Admissions Counselor

Saint Leo University

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Kane Thomas