Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Work Availability
Work Preference
Timeline
Generic
Kaneecha Foulkes

Kaneecha Foulkes

Houston

Summary

With over 13 years of experience in healthcare, I am a dedicated professional with a background that spans multiple specialties and settings. My career began with eight years in pediatrics, where I honed skills in patient care, communication, and family-centered support. Following this, I spent five years as a pharmacy technician, gaining expertise in medication management, pharmacy operations, and the intricacies of pharmaceutical care. I then transitioned to the field of obstetrics and gynecology, working in both clinical and hospital settings for three years, where I developed a comprehensive understanding of women’s health and the nuances of specialized patient care. Currently, I am pursuing my Bachelor’s degree in Health Services Management at the University of Maryland. This academic journey is enhancing my knowledge in healthcare administration, policy, and leadership. I am eager to leverage my diverse experience and newfound skills to advance in the healthcare field, and I am excited to see where this next chapter will lead me in my career.

Overview

15
15
years of professional experience
1
1
Certificate

Work History

Medical Assistant

Oak Street Health
02.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed phlebotomy tasks efficiently while ensuring minimal patient discomfort during blood collection procedures.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.

Medical Assistant

Bella-Obgyn
02.2020 - 02.2024
  • Organizing charts/ prepping them for the day
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Answering the phones and greeting patients with a smile
  • Keeping the front desk organized, managing three employees at a time
  • Obtained client's medical history, medication information, symptoms, and allergies.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.

Pharmacy Technician

CVS Pharmacy
02.2015 - 10.2021
  • Part-time job
  • Entered and processed patients' prescriptions into the internal system.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over the telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with the correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.

Shift Manager

Acceptance Now
11.2017 - 10.2019
  • Review expired accounts and communicate payment options with customers to ensure timely payments also maintain accurate records of past due accounts.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Kept employees operating productively and working on tasks to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.

Shift Manager

Burger King
01.2011 - 11.2014
  • Delegating tasks to restaurant staff and supervising their performance
  • Maintaining a fully-stocked inventory and ordering food supplies as needed
  • Provide guidance and training to crew members during shift
  • Overseeing cashiers in cash handling and draw countdown at the end of shift
  • Ensure customer satisfaction and have it their way

Medical Assistant

Dr. Scott Pediatrician
11.2009 - 01.2011
  • Updating and filing patient's medical records.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs, and current complaints at intake.

Education

Bachelor of Science - Health Services Management

University of Maryland Global Campus
Adelphi, MD
10.2026

High School -

Penn Foster High School
Online
05.2008

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Medical Terminology
  • Vital Sign Monitoring
  • EMR / EHR
  • Direct Patient Care
  • Phlebotomy
  • Electronic Health Records
  • CPR
  • Immunization Administration
  • Specimens collection and processing

Certification

  • Everest Institute, M.A certification
  • CPR: 3/14/24-3/14/26
  • American Heart Association, BLS certification, 03/23, 03/25
  • TABC: 2/17/2025
  • Food Handler certification: 2/10/24-2/11/2026

Affiliations

  • I am successful.
  • I am confident.
  • I can be whatever I want to be.
  • Each and every day, I am getting closer to achieving my goals.

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Recognized for going above and beyond the call of duty.
  • Supervised team of nine staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Carefully mentored newly hired employees on customer service techniques which helped improve focus on guests and visitors.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteOn-Site

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionPaid time off401k matchPaid sick leaveHealthcare benefits4-day work weekTeam Building / Company RetreatsPersonal development programs

Timeline

Medical Assistant

Oak Street Health
02.2024 - Current

Medical Assistant

Bella-Obgyn
02.2020 - 02.2024

Shift Manager

Acceptance Now
11.2017 - 10.2019

Pharmacy Technician

CVS Pharmacy
02.2015 - 10.2021

Shift Manager

Burger King
01.2011 - 11.2014

Medical Assistant

Dr. Scott Pediatrician
11.2009 - 01.2011

Bachelor of Science - Health Services Management

University of Maryland Global Campus

High School -

Penn Foster High School
Kaneecha Foulkes